The Company:
Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold provides the most comprehensive set of use cases for marketers at any level. Headquartered in Nashville, Tennessee, Marigold has offices globally across the United States, Europe, Australia, New Zealand, South America and Central America, as well as in Japan.
What You’ll Do:
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Collaborate with product and data science teams to craft high quality prompts
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Create and maintain a set of test prompts and responses for generative AI, evaluating results for quality and accuracy
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Review and score large language model outputs based on safety, cohesiveness and applicability
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Establish safeguards to mitigate malicious activity and prevent offensive outputs and harmful biases
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Conduct user research to refine prompts and improve generative AI performance
Ideal Qualifications:
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Degree in Computer Science, Communications, information technology or equivalent combination of education and experience
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Hands-on experience with prompt management workflows, including creation, testing, version control, and optimization using tools like AWS Bedrock, LangSmith, and other orchestration frameworks
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Proven ability to edit and refine content for clarity, accuracy, and tone
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Ability to design prompts and find creative ways to exercise generative AI systems
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Experience in natural language processing and prompt authoring using tools such as ChatGPT, Anthropic Claude, Google Gemini
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Ability to develop automations in Java, Groovy, Javascript or Typescript
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Experience using tools such as JIRA and familiarity with the software development lifecycle
Nice to Have:
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Experience with marketing automation software and content management
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Experience with data driven marketing, analytics and business intelligence
What We Offer:
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The competitive salary and benefits you’d expect!
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Generous time off (we call it Open Time Away) as well as paid holidays and a birthday benefit day off.
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Retirement contributions.
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Employee-centric and supportive remote work environment with flexibility.
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Support for life events including paid parental leave.
Top Skills
What We Do
Founded in 2017 to bring together a diverse group of email marketing platforms under a single umbrella, CM Group is now a family of global Relationship Marketing solutions focused on full lifecycle marketing, which includes Campaign Monitor, Emma, Vuture, Liveclicker, Sailthru, Selligent and Cheetah Digital. By joining together these leading brands, CM Group provides highly personalized customer engagement solutions across a wide range of industries worldwide that allow every marketer to build relevant, meaningful consumer interactions at every point in the customer journey.
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