Printpack is seeking a qualified candidate to fill the position of Projects Leader located in Wayne, PA. This position will report to the Senior Director, National Accounts.
Minimum Requirements:
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3 years of relevant work experience in customer service, sales, accounting, or business management,
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Proficient in Microsoft Office with intermediate Excel skills including conditional formatting, advanced formula usage, pivot table creation & manipulation.
Preferred Skills:
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Strong communication skills and comfortable building relationships with internal and external customers
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Detail-oriented with a high regard for accuracy
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Analytical and problem-solving skills with an interest in and ability to work with numbers
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Self-directed and able to handle multiple priorities
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Familiarity with ERP systems
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Works closely with National Account Sales teams to support customers with issue resolution and identify the right internal resources to engage based on the situation.
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Prepares and distributes monthly and quarterly reports including Month-End Sales, Material Usage, Diverse Supplier Spend and Opportunity Summary.
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Tracks, manages and resolves aged inventory issues working with Sales to hold customers accountable to agreed upon terms and assure timely shipment or destruction. Responsible for documenting and invoicing storage and warehouse fees.
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Works with Credit department to track accounts receivables, apply credits, research & resolve short payments, unearned discounts and invoicing errors.
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Records customer complaints and supports Quality, Manufacturing and Sales by tracking the status of complaints and assuring a timely response.
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Provides an elevated level of customer service support with occasional involvement in order management activities including order acknowledgments, expediting, shipping confirmations, and tracking.
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Manages & reconciles trial and graphics costs and processes invoices when necessary.
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Supports Sales with pricing, proposal development, presentations, samples, reports, and information gathering.
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Provides administrative support as necessary for the assigned sales team.
Printpack is proudly an equal-opportunity employer. We are committed to creating an inclusive environment. Embracing diversity enhances our work culture and is vital to our success. We do not discriminate based on race, color, religion, sex (including pregnancy), national origin, gender identity, sexual orientation, marital/parental status, genetic information, age, national origin, ancestry, ethnicity, disability, marital status, military or veteran status or affiliation, or any other characteristic protected under applicable law.
To view your rights and government notices, please see the links below:
Know Your Rights: Workplace Discrimination is Illegal - Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal - E-Verify - Your Rights Under USERRA (dol.gov) - FMLA - FMLA (Spanish) - Pay Transparency Nondiscrimination Provision (dol.gov) - TRANSPARENCIA EN EL PAGO DISPOSICIÓN SOBRE NO DISCRIMINACIÓN (dol.gov) - Polygraph Protection - Right to Work - Right to Work (Spanish)
Printpack is committed to helping individuals with disabilities participate in the workforce and ensure equal opportunity to compete for jobs. If you need a reasonable accommodation to assist you with your application for employment or job search, please get in touch with us by sending an email to [email protected]. Please include in your email a brief description of the accommodation you are requesting and the position for which you are interested in applying.
Top Skills
What We Do
Printpack: Converting vision into value.
Printpack develops innovative packaging solutions that deliver a distinct advantage at the shelf, strengthen brand identity in the minds of consumers, and help brand owners increase speed-to-market. Our vast portfolio of packaging solutions along with our technical and commercial expertise in materials science and barrier solutions gives brand owners peace of mind, enhances product protection and increases sales at the shelf.
Every product has unique packaging needs and brands can improve customer retention by utilizing features that enrich and simplify the consumer experience. Printpack’s engineering team is skilled in the art of making packages that are easier to use – employing reclosable solutions, peelable materials, tear-optimized materials, and more. Our collaborative development and innovation process helps ensure a positive consumer experience throughout the entire usage cycle, promoting repeat purchases and supporting overall brand loyalty.
Printpack offers a comprehensive benefits package designed to promote wellness and provide protection for our associates and their families. Some of our competitive benefits include medical coverage, dental coverage, life insurance, short-term and long-term disability, 401(k), matching gift program, employee assistance programs, educational assistance, and service awards.
Printpack is proudly an equal opportunity employer. We are committed to creating an inclusive environment. Embracing diversity not only enhances our work culture – it is vital to our success.
