Client Onboarding Manager / Project Manager

Reposted 21 Days Ago
Hiring Remotely in USA
Remote
Junior
Fintech
We help entrepreneurs achieve their dreams.
The Role
The Client Onboarding Manager will guide entrepreneurs through the onboarding process to launch fundraising campaigns on StartEngine, focusing on efficiency and customer success.
Summary Generated by Built In

About StartEngine


StartEngine is the FinTech powerhouse driving the future of fundraising and alternative investing. StartEngine was founded by Howard Marks, the co-founder of Activision (now valued at over $75B), with the goal of helping entrepreneurs achieve their dreams by removing funding barriers. Howard partnered with co-founder Ron Miller, a veteran entrepreneur and early advocate of equity crowdfunding, to build a platform that democratizes access to capital. In 2020, StartEngine welcomed Shark Tank judge and serial entrepreneur Kevin O’Leary (aka Mr. Wonderful) as Strategic Advisor and Investor. Since its inception, StartEngine has helped over 550 companies raise more than $1.1B from retail investors, with investments starting at as little as $100.


Why merely back a company when you can own a piece of it?


The Onboarding Manager position is a critical role here at StartEngine. The right candidate will work with our innovative StartEngine customers to help them launch their capital raise on StartEngine. Every day, they will speak to budding entrepreneurs and their teams and move them through the on-boarding process. They will help companies move from the point of engaging StartEngine to the point of launch on the platform and will be responsible for delivering a high volume of metrics, and be critical to the success of the broader Issuer division.

Responsibilities

  • Guide StartEngine customers through on-boarding of campaign.
  • Launch StartEngine customers’ offerings on platform.
  • Develop and execute strategies to decrease the amount of time in on-boarding and increase the number of launches per month.
  • Ensure that messages are supportive of and consistent with company's mission statement.
  • Track and publish weekly reports using quantitative results.
  • File offering documents and amendments with the SEC.

Requirements

  • Preferred interest in Securities Law or investment.
  • Experience in a client facing role, preferably with Director level / C-suite.
  • Ability to thrive in a fast-paced, innovative, team-driven, and high energy environment.
  • Results oriented with the ability to meet/exceed department metrics/measures.
  • Strong organization and time management skills.
  • Persistent mindset who motivates and encourages companies through on-boarding experience.
  • Level headed problem solver with a professional service oriented attitude.
  • Adaptable, dependable and responsible.
  • Outstanding communication skills both verbal and written.

Perks and Benefits

  • 100% covered Medical/Dental/Vision - pick your own plan
  • Generous Equity package
  • Unlimited PTO and sick days
  • Paid WeWork Usage (optional)
  • 100% Remote
  • Team Off-sites and Celebration Dinners
  • Paid Maternity/Paternity leave
  • Team Happy Hours
  • 401K program
  • Flexible hours
  • Be part of one of the fastest growing parts of the FinTech Industry
  • A chance to work with a highly profitable and rapidly expanding startup (not VC funded)

Top Skills

Investment
Quantitative Results Tracking
Securities Law
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The Company
Los Angeles, , CA
100 Employees
On-site Workplace
Year Founded: 2015

What We Do

StartEngine is the premier equity crowdfunding platform in the U.S., connecting people and aspiring investors with tomorrow’s progressive companies. StartEngine aims to revolutionize the startup business model by helping individuals invest in private companies on a public platform for the first time in history.

Why Work With Us

Our company mission is to help entrepreneurs achieve their dreams. If on Monday we speak to an electric car company, Tuesday we’ll meet the creator of a hot sauce taking over New Orleans. Wednesday, we’ll sit down with the next big social media app, and Thursday we’ll talk to a professional sports league. Every day at StartEngine, we work directly

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