At Harris Govern, we develop cutting-edge software solutions designed to deliver comprehensive and innovative technology to county governments across the nation. We are currently seeking a Project Manager to join our team. This role involves leading complex projects, collaborating with cross-functional teams, and ensuring the successful delivery of our software solutions. Utilizing the established project management methodologies, the Project Manager will be results-driven and lead a team of implementation specialists in delivering projects on schedule and on budget while meeting scope requirements.
The Project Manager is responsible for managing the customer relationship during implementations and ensuring a high degree of customer satisfaction. The Project Manager is also responsible for project profitability, resource capacity planning, activity planning, and ensuring that the implementation team members maintain an expected level of billable utilization. The successful candidate will be part of the Project Management Organization (PMO) reporting to the PMO Director.
What will be your impact?
- Work closely with customer Project Managers to ensure successful completion of software implementation projects.
- Develop and execute project plans and monitor progress.
- Consistently manage customer expectations and ensure delivery of quality service.
- Ensure projects conform to the established project management standards and processes
- Perform project administration such as project plan updates, resource planning, capacity planning, expense management, budget management, project time entry review, and invoice processing.
- Provide updates to management team and coworkers on customer/project status, proactively identifying issues and resolving or escalating as appropriate.
- Lead and motivate project teams towards accomplishing their work effectively and efficiently.
- Ensure the project team members are appropriately tasked for successful execution of the established project plans.
- Assist in overall scheduling and coordination of implementation resources.
- Conduct post implementation project reviews. Capture and apply lessons learned for continuous process improvement.
- Prepare monthly project level reports to management for project performance evaluation as required.
- Responsible for preparing and reporting project forecast and financials to management on an ongoing basis.
- Responsible for working capital, ensuring that milestones and work in progress are approved, invoiced, and paid in a timely manner.
What are we looking for?
- Current PMP Certification desired
- Current ScrumMaster or ACP desired
- Bachelor’s degree or equivalent in an associated discipline
- 8-10 years managing software implementation projects, preferably in the local government sector
- Possess strong cross-group negotiation, communication (written and verbal), and conflict management skills
- Possess relevant experience with contract negotiations and customer management
- Possess a deep understanding of all activities associated with software system implementations
- Possess superior presentation and planning capabilities
- Ability to maintain a calm demeanor in challenging situations
- Proficiency with Microsoft Office Suite (Teams, Excel, Word, Outlook, PowerPoint, Visio)
- Proficiency with Microsoft SharePoint
- Proficiency with online project management tools
Location/Travel
Individual will work remotely or in a nearby office, if available.
Travel will be required, typically 25% - 30%.
Consecutive weekly travel may be required during specific stages of the project.
Salary/Benefits
Salary will be commensurate with experience and job responsibilities. Harris offers excellent benefits including PTO, personal holidays, retirement plan, health, dental, life and disability insurance.
Top Skills
What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions:
♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength.
Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own.
The enhanced HARRIS Flex solution comes with new functionality including:
♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and
♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes.
♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems
