Project Manager

Who We Are

At Framework, we believe the time has come for products that are designed to last. Founded in San Francisco in 2019, our mission is to remake Consumer Electronics to respect people and the planet.

We've started with two award-winning products, the Framework Laptop 13 and 16. Our laptops are thin, light, high-performance notebooks that can be upgraded, customized, and repaired in ways that no other notebook can. Alongside this, we've launched the Framework Marketplace to enable an ecosystem of parts and modules. We've seen a fantastic reception to both of our laptops from customers and reviewers from outlets like Linus Tech Tips, Ars Technica, and multiple Wirecutter reviews (including a recommendation among the best Windows Ultrabooks of 2024), along with making TIME's Best Inventions lists in 2021 and 2023. As a company, we were #35 on Fast Company's Most Innovative Companies of 2022.

We come from successful consumer electronics startups including the founding team of Oculus, and have closed multiple rounds of funding to fuel our roadmap. Even better (and maybe unusually for an early stage startup), we're in a financially healthy position going forward off of our product revenue. We care deeply about building a diverse and inclusive team, and we hope you do too!

We are looking for a Project Manager based in Taiwan to support our growing range of products, handling product data and documentation creation, managing hardware design changes during sustaining production, and facilitating distribution of prototypes internally and externally.

This role is a full-time hybrid position based in Taiwan. We have an office in Xinyi Dist, and members of our engineering team typically spend up to a few days a week together in the office. This position will require some local and international travel to partners and our San Francisco, CA headquarters.

What You'll Do

• Oversee the creation, review, and approval of all program support documents and ensure that documentation is accurate, up-to-date, and easily accessible to internal and external stakeholders
• Manage hardware sustaining initiatives and collaborate with internal cross function teams and suppliers.
• Develop a robust prioritization process to address critical issues promptly.
• Maintain clear and timely communication with the internal cross function team on problem resolution of ECP (Engineering Change Proposal) and ECR (Engineering Change Request).
• Drive suppliers for a feasible solution based on business needs and timely implementation of ECR in product lines
• Support Technical Program Managers of new development activities.
• Manage distribution of prototype units to partners.
• Manage internal dogfooding feedback and closure tracking.
• Track material readiness for each build and other related tasks assigned.
• Scope to grow into program managing accessories, modules, and commodities.

What You Need

• Bachelor's degree and 3+ years of experience in the consumer electronics industry. Program Management experience is preferred
• Proficient in various productivity tools like Google Workspace and Jira
• Strong understanding of laptop or complex Consumer Electronics development processes
• Ability to manage multiple projects simultaneously and work effectively with cross-functional teams, including our suppliers
• Strong written and verbal English communication abilities and familiarity with working across time zones
• Detail-oriented and organized, enthusiasm for documentation and communication
• Collaborative team player

What's Nice to Have

• A passion for environmentalism and/or DIY
• Experience working as a member of an international team
• Familiarity with working in a startup environment

What You'll Love

• Competitive salary, equity, and health benefits
• Flexible work hours and locations, including every other Monday off!
• Health Checks for Taiwan Employees
• The chance to be an early member of Framework's team and to shape our customer support strategy
• The chance to work at a startup that is making a positive social and environmental impact

Equal Opportunity

We are also committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require an accommodation to participate in the application or interview process, please let us know by reaching out to [email protected].