Job Title:
Project Manager
Job Description
We're Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
Challenge Conventions-Deliver outcomes unimagined-Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We're a remote-first company looking for the absolute best talent in the world.
**MUST BE IN ATLANTA GEORGIA**
IT Project Manager
Responsibilities:
- Project Planning and Scope Definition:
- Define project objectives, deliverables, and key performance indicators (KPIs) in collaboration with stakeholders.
- Develop detailed project plans, including timelines, milestones, and resource allocation.
- Resource Allocation and Team Coordination:
- Assemble and lead project teams, assigning tasks based on team members' skills and availability.
- Work closely with cross-functional teams (e.g., developers, engineers, business analysts) to ensure project alignment and collaboration.
- Budgeting and Financial Oversight:
- Prepare and manage project budgets, tracking expenses to ensure projects stay within financial constraints.
- Provide regular updates on budget status to stakeholders, identifying and addressing any potential risks to the project’s financial health.
- Risk Management and Problem Resolution:
- Identify potential project risks and develop mitigation plans.
- Proactively address and resolve issues as they arise, maintaining clear communication with stakeholders and team members.
- Stakeholder Communication and Reporting:
- Maintain regular communication with stakeholders to update on project status, potential issues, and solutions.
- Prepare progress reports, document milestones, and report outcomes to ensure transparency and accountability.
- Quality Assurance and Project Closure:
- Oversee project quality assurance and testing phases to ensure all deliverables meet the required standards.
- Conduct post-project evaluations, including lessons learned and suggestions for future improvement.
- Qualifications:
- Education: Bachelor’s degree in Information Technology, Computer Science, Business, or a related field.
- Experience: Minimum 3-5 years of experience in project management, with a strong focus on IT projects.
- Certifications (Preferred): PMP (Project Management Professional), or Agile certifications (e.g., Certified ScrumMaster).
- Technical Skills: Proficiency in project management software (e.g., MS Project, Jira) and an understanding of IT systems and development processes.
- Soft Skills: Strong leadership, problem-solving, and organizational skills, with excellent verbal and written communication abilities.
- Analytical Abilities: Ability to assess complex situations, break them down into actionable steps, and make data-driven decisions.
- Key Competencies:
- Attention to Detail: Ensures that all project details are thoroughly planned and executed.
- Adaptability: Able to pivot strategies in response to unexpected challenges.
- Stakeholder Management: Skilled in managing expectations and building trust with both technical and non-technical stakeholders.
- Time Management: Highly organized and able to manage multiple projects simultaneously.
#ConcentrixCatalyst
Location:
USA, GA, Work-at-Home
Language Requirements:
Time Type:
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
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To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.
