Project Manager, Operations (Remote)

Posted 16 Days Ago
Hiring Remotely in United States
Remote
85K-113K Annually
Senior level
Digital Media • eCommerce • Information Technology • Marketing Tech • Retail • Social Media • Analytics
We’re an employee-owned, vertically-integrated builder of some of America’s most popular health & wellness brands.
The Role
The Project Manager, Operations will drive projects to enhance efficiency and support growth by coordinating cross-functional teams, managing resources, and ensuring alignment with business goals. This role focuses on process optimization, risk management, performance tracking, and documentation, while also leading change management efforts.
Summary Generated by Built In

Where A-Players Thrive.
We're an employee-owned, vertically-integrated builder of some of America's most popular health & wellness brands. With over 1,400 team members across multiple companies, we create best-in-class products that help make the world healthier and happier. Our creative content educates the world on making smarter health choices, while the brands we own generate over $1 billion of revenue annually. Learn more about our brands.
We're Looking For A: Project Manager, Operations drives key projects to optimize processes, improve efficiency, and support organizational growth. This role coordinates cross-functional teams, manages timelines and resources, and ensures alignment with business objectives. The ideal candidate excels in project execution, stakeholder collaboration, and continuous improvement initiatives.
Location: Remote (HQ located in Woodland Hills, CA)
What You'll Be Doing:

  • Project Planning & Execution: Develop and manage detailed project plans focused on operations areas such as manufacturing, supply chain, customer service, procurement, and warehousing.
  • Cross-Functional Collaboration: Work closely with teams across operations, product, marketing, retail, and legal to ensure projects align with broader business goals and support operational improvements. Coordinating internal resources and ensuring all projects are delivered on-time, within budget and scope.
  • Process Optimization: Identify and implement improvements in operational processes to streamline workflows, reduce costs, and enhance service delivery across all operational functions.
  • Risk & Issue Management: Proactively identify potential project risks and issues, implement mitigation strategies, and communicate updates to stakeholders to minimize impact on project timelines and deliverables.
  • Performance Monitoring & Reporting: Track project progress, measure key performance indicators (KPIs), and prepare regular status reports for leadership, highlighting achievements, risks, and areas for improvement.
  • Stakeholder Communication: Facilitate regular meetings with stakeholders to align on objectives, gather input, and provide updates on project milestones and outcomes.
  • Change Management: Lead change management efforts, ensuring smooth adoption of new processes or technologies by providing training, resources, and ongoing support as needed.
  • Documentation & Compliance: Maintain project documentation and ensure compliance with PMO standards, operational policies, and regulatory requirements across project activities.


Qualifications (Note: We strongly encourage you to apply even if you don't tick ALL of these boxes.):

  • Bachelor's degree required, Advanced Degree (MBA, Master's) in appropriate field of study or equivalent work experience preferred
  • PMP or comparable certification
  • 5+ years previous project manager experience. Experience in agile, and waterfall methodology. Previous experience in managing projects within Operations, Logistics, Supply Chain. Skills in Excel, Jira, Powerpoint, MSproject or Smartsheet.
  • Deep understanding of process management, the creation and documentation of SOPs and workflows.
  • Leadership: Strong leadership, diplomatic and motivational skills, including the ability to lead up, across and down multiple business and technology organizations.
  • Strategic Thinking: The ability to think strategically, analyze complex situations, and make informed decisions that align with project objectives and organizational goals.
  • Knowledge of Project Management Methodologies: In-depth knowledge of project management methodologies such as PMBOK (Project Management Body of Knowledge) or PRINCE2, and the ability to apply them effectively in project planning and execution.
  • Time and Resource Management: Ability to effectively manage project schedules, prioritize tasks, allocate resources, and optimize resource utilization to ensure timely and successful project delivery.
  • Communication: Excellent verbal and written communication skills to effectively convey project information, status updates, and risks to stakeholders at all levels.
  • Stakeholder Management: Skill to identify and manage project stakeholders, build strong relationships, and effectively address their needs and expectations throughout the project lifecycle.
  • Collaboration: Strong collaborative skills to foster effective teamwork, facilitate communication and cooperation among team members, and resolve conflicts in a constructive manner.
  • Adaptability: Flexibility to adapt to changing project requirements, priorities, and timelines, and effectively manage project scope changes and risks.
  • Problem-solving: Strong analytical and problem-solving skills to identify and address project risks, issues, and constraints, and develop effective mitigation strategies.
  • Risk Management: Proficiency in identifying, assessing, and managing project risks, and developing contingency plans to minimize their impact on project success.


Golden Perks & Benefits:

  • Comprehensive healthcare coverage - We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
  • Through our charity sponsorships, you can make a positive impact on communities worldwide. We've donated over $6.1 million to date.
  • We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career.
  • 6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being.
  • Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock. Learn more.
  • Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career.
  • Tuition reimbursement program, which reimburses eligible tuition expenses up to specified amounts, empowering you to invest in your ongoing growth and development.
  • Work towards our collective goals and earn up to 2 extra weeks of pay each month, based on the achievement of KPIs.
  • Celebrate your accomplishments with our Win of the Week, Spot Bonus, Work Anniversary, and Shout-Outs programs, where your hard work is not only valued but also acknowledged and rewarded.
  • Reimbursements for a portion of personal cell phone and internet usage for eligible employees.
  • For those coming into our Woodland Hills, CA office, you'll find a fully stocked kitchen and a free on-site gym.
  • Virtual and in-person company events, like our annual holiday party, happy hours, and virtual cooking nights, designed to cultivate connections and enhance work-life balance.


To read more about our Perks & Benefits, click here .
The base salary range is $84,800.00-$113,100.00 plus annual & monthly KPI bonus potential.
The posted salary range in this job posting reflects data based on California's cost of labor analysis. This salary range is subject to change per state; please click here to find the pay differential in your state of residence if the role is remote.
Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location.
#LI-Remote
We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
A Note to Recruiting Agencies: At Golden Hippo, we handle all hiring through our internal Talent Acquisition team. Occasionally, we might use staffing or recruiting agencies to support our internal team in finding the right candidates. Agencies are not authorized to contact our hiring teams directly to present candidates. Our internal Talent Acquisition team is responsible for all candidate presentations to our hiring managers. Golden Hippo will need written approval and a signed agreement before submitting any candidate info for a specific job opening. Without this, we won't pay any fees for placements. Thank you for your understanding.
Candidate Safety: The safety of our candidates is our highest priority. When looking for a job, please be aware of cyber criminals, fake domains, and fraudulent job offers. Golden Hippo recruiters will only contact applicants from our official company e-mail domain, (NAME @GOLDENHIPPO.COM ) or through our internal Applicant Tracking System, Greenhouse. In addition, Golden Hippo recruiters will neversend you checks, or ask you to disclose personal financial details. If you receive any suspicious communications regarding an open position or a job offer, please contact Golden Hippo directly at [email protected] to verify its validity.
Click here to learn more about general internet safety and our hiring practices.
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Top Skills

Excel
JIRA
Ms Project
PowerPoint
Smartsheet

What the Team is Saying

Alyssa
Tannum
Ahmad
Anisha
Jesus
Heather
The Company
HQ: Woodland Hills, CA
500 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

With over 1,400 team members across multiple companies, dedicated to improving the lives of people and their pets, we create best-in-class products that bring health and happiness. Our creative content educates the world on making smarter health choices, while the brands we own generate over $1 billion of revenue annually. From brand ideation to ad creation to product fulfillment, the entire process happens in-house.

Why Work With Us

Golden Hippo’s one-of-a-kind company culture is driven by collaboration, innovation, and initiative. The same tenacity and scrappiness that built Golden Hippo in 2011 still drives our culture to this day. We work hard, have fun, and strive to make a lasting impact on everything we do.

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Golden Hippo Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQWoodland Hills, CA
Golden Hippo is located in Woodland Hills, one of Los Angeles' finest neighborhoods. We're nestled in-between a serene creek and a shopping center with Bristol Farms, Starbucks, Health Nut, etc.

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