Join a Challenger
Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
The Work
- The Project Manager II reports to the Director of PMO, Personal Banking, and serves as the right hand to the executive sponsor, accountable for driving project success from initiation to completion. This role requires full ownership over project outcomes, ensuring that deliverables align with business objectives and generate measurable impact. The Project Manager II proactively manages scope, schedule, budget, and resources while navigating complex challenges to deliver value. Projects will be medium-to-high complexity, business-critical, and often involve major product lines with long durations. Success in this role requires strategic thinking, problem-solving, and an unwavering commitment to delivering results.
The core responsibilities
- Own Project Success: Take full accountability for delivering high-impact projects on time, within scope, and on budget—ensuring alignment with strategic business goals.
- Drive Team Collaboration: Foster a results-driven culture by empowering cross-functional teams (on-site, off-site, and virtual) to deliver with efficiency and adaptability.
- Lead Planning & Execution: Develop and execute clear project plans, define responsibilities, anticipate obstacles, and proactively mitigate risks to keep initiatives on track.
- Ensure Financial Stewardship: Take ownership of budget management, secure funding, and maintain disciplined cost controls to maximize project ROI.
- Engage Stakeholders & Strengthen Governance: Build strong relationships, influence key decision-makers, and facilitate governance forums to maintain alignment and accountability.
- Mitigate Risks & Overcome Challenges: Identify potential risks early, lead problem-solving efforts, and implement solutions that keep projects moving forward.
- Be a Trusted Partner & Advisor: Provide clear, transparent updates on project status, risks, and trade-offs—ensuring leadership and stakeholders have the right insights to make informed decisions.
- Ensure Handoff to BAU Teams: Oversee the seamless transition of process documentation, training, performance measurement, and risk management processes to BAU teams, ensuring all residual components are properly managed.
- This role is for a results-oriented leader who thrives in complexity, takes ownership of project outcomes, and relentlessly drives progress.
Let's Talk About You!
- Experience: 5-7 years managing the full project lifecycle, with expertise in digital, business, technology, and product delivery. Additional experience in Business Analysis, Change Management, or Process Improvement is a plus.
- Industry Experience: Experience in regulated Financial Services or Insurance, including compliance, financial reporting, and service administration. Digital banking and lending systems experience is a bonus.
- Education & Certifications: Post-secondary education in computer science, business, finance, or a related field. PMP certification is preferred. Certifications in Agile, Scrum Master, Product Management, Business Process Improvement, or Change Management are assets.
- Project Management Methodologies: Familiarity with Waterfall, Agile and hybrid methodologies.
- Technical Knowledge: Proficiency with tools such as SharePoint, Jira, Confluence, MS Office, and an understanding of business systems, technology infrastructure, and software development.
- Problem-Solving & Decision-Making: Strong problem-solving abilities with a focus on digital banking systems, making quick, informed decisions that balance compliance and technical considerations.
- Communication Skills: Ability to communicate complex concepts clearly to a variety of stakeholders, including senior executives, both verbally and in writing.
- Stakeholder Management: Build and maintain strong relationships with both internal and external stakeholders to manage expectations and drive successful project outcomes.
What we offer [For full-time permanent roles]
💰 Competitive discretionary bonus
✨ Market leading RRSP match program
🩺 Medical, dental, vision, life, and disability benefits
📝 Employee Share Purchase Plan
👶🏽 Maternity/Parental top-up while you care for your little one
🏝 Generous vacation policy and personal days
🖥 Virtual events to connect with your fellow colleagues
🎓 Annual professional development allowance and a comprehensive Career Development program
💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.
We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We can’t wait to get to know you!
What We Do
MakeBank on everyday banking: Earn high interest on every dollar Say no to fees No minimum balances Powered by Equitable Bank, a Schedule I Canadian Bank EQB Inc. (formerly Equitable Group Inc.) trades on the Toronto Stock Exchange (TSX: EQB and EQB.PR.C), directly serves over 607,000 Canadians through its wholly owned subsidiary Equitable Bank, Canada's Challenger Bank™, and serves over 200 Canadian credit unions that serve over 6 million of their members with products and services. Equitable Bank has grown to become Canada's 7th largest independent Schedule I bank with over a $119 billion in assets under management and assets under administration, and a clear mandate to drive real change in Canadian banking to enrich people's lives. At Equitable Bank, we are as invested in our employees as we are in our business. That’s why we are consistently recognized as one of Canada's Top Employers – a rating that comes from our 1,800 employees. Equitable Bank’s inclusive, welcoming, and pride-inducing workplace earned it the honour of being recognized as one of the top 50 organizations on the 2023 list of Canada’s Best Workplaces™. Founded over 50 years ago, Equitable Bank provides diversified personal and commercial banking, and through its EQ Bank platform (eqbank.ca), which has been named #1 Bank in Canada for three consecutive years on the Forbes World's Best Banks list for 2021, 2022, and 2023. Equitable Bank website: www.equitablebank.ca EQ Bank website: www.eqbank.ca Specialties Lending, Mortgages, Residential Lending, Commercial Lending, Reverse mortgages, Insurance lending, Equipment leasing , Credit Union, Trust, and Funds Management