Project Manager II / Business Manager - Affluent Banking

Job Description
This is a unique opportunity to support key leaders within the Affluent Banking team and drive impactful change. If you are a strategic thinker with a passion for project management and a keen eye for detail, we invite you to apply and become an integral part of our team.
As a Business Manager, you will provide support to two Managing Directors - the General Manager of Affluent Banking and Head of Affluent Client Experience. Your role will involve promoting efficiency, delivering high-quality reporting, and identifying opportunities for process improvements. Leveraging your expertise in project management, analytics, and cross-functional collaboration, you will support strategic initiatives, promote business objectives, and enhance client experience. This role offers the opportunity for a positive, culturally aligned team member with exceptionally strong organizational skills to join our dynamic team.
Job responsibilities
Strategic Support and Reporting:

• Support the Affluent Banking General Manager and Head of Affluent Client Experience in strategic planning and execution of key initiatives, ensuring clarity and alignment across leadership and functional teams
• Partner with cross-functional teams, including Finance, Data & Analytics, Operations, Communications and other Business Managers, to deliver accurate and high-quality reporting that informs executive decision-making

Project Management and Process Improvement:

• Manage and oversee multiple projects simultaneously, ensuring alignment with business priorities and timelines
• Provide continuous feedback on project status and function as the overall escalation point to ensure projects meet original expectations
• Drive efficiency by identifying opportunities for process improvements and implementing solutions to enhance operational effectiveness

Analytical and Organizational Excellence:

• Utilize deep analytical skills to assess business performance and identify areas for improvement
• Maintain a high level of organization and attention to detail in all aspects of project management and reporting
• Apply quantitative and strategic approaches to problem-solving and decision-making.

Collaboration and Communication:

• Act as a liaison between the Managing Directors and various teams to ensure consistency, clarity, and priority in decision-making and communications
• Cultivate strong relationships with stakeholders across the firm to influence and align strategic objectives
• Communicate project updates clearly and transparently to all relevant parties, presenting to senior management and stakeholders as needed

Required qualifications, capabilities, and skills

• Bachelor's degree in Business, Finance, or a related field
• Minimum of 5 years of experience in a business management or project management role within the financial services industry
• Proven track record of delivering high-quality presentations and reports for senior leadership
• Strong analytical, organizational, and detail-oriented project management skills
• Excellent communication and interpersonal skills, with the ability to interact with colleagues at all levels
• Self-motivated, tenacious, and able to work with demonstrated ability to work independently and collaboratively in a fast-paced environment
• Excellent written and oral communication skills
• Strong time management and prioritization skills
• Intermediate to advanced level ability expected in all Microsoft Office tools (Excel, PowerPoint)

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.