Project Manager, Data Accuracy & Operations

Company Overview

MARKETview gives colleges and universities an analytical advantage in achieving their goals. Using higher education’s only aggregated, real-time student data set, we provide insights that are customized to address each partner’s key objectives. We then follow that up with actionable steps they can use to make better, more informed enrollment, marketing, and financial aid decisions.

Headquartered in Richmond, Virginia, the company serves a rapidly growing number of partners nationwide, helping them navigate the shifting landscape of higher education.

Position Overview

MARKETview is seeking a bright, talented and motivated individual to join our Data Excellence team. The Project Manager, Data Accuracy & Operations will play a pivotal role in maintaining the value, quality, and integrity of the data that powers our platforms, products, and services; as well as ensuring the accuracy of data delivered to clients.

The ideal candidate will have a strong background in project management, a keen eye for detail, strong communication skills, the ability to think critically, and a passion for leveraging data to drive success. You will partner directly with the Director to:

Key Responsibilities:

• Project Management
  • Manage data-related projects and requests, including product releases and data audits/enhancements, client data reporting, and analytics and data science work
  • Assist with management of team capacity and bandwidth; collaborate with cross-functional teams to ensure we’re prioritizing the right work, day-to-day, and with your manager to ensure we’re prioritizing the right projects relative to company-wide objectives and key results (OKRs)
  • Ensure successful and timely project delivery, meeting stakeholder expectations and quality standards - monitoring project progress, facilitating project meetings, coordinating regular status check-ins, reporting out on key project milestones, identifying potential risks and issues, and implementing mitigation strategies and learnings from post-project reviews
  • Drive improvement through the continuous optimization of processes and outcomes
  • Communicate effectively with internal and external stakeholders
  • Assist with the management of Data Support Inbox alongside data analysts and data accuracy team members

• Client Onboarding
  • Coordinate Analyst, Client Success and Engineering team members to execute and continuously improve end-to-end client onboarding processes (across all services and product lines)
  • Consistently track and manage to key performance indicators critical timelines, and milestones, while maintaining quality and efficiency
  • Collaborate with the Sales and Success teams to ensure seamless and timely transition of prospects and upsold clients from contracted to value and success

• Data Quality Assurance
  • Monitor key areas of data quality assurance including daily data flows and integrations with engineering and analysts (e.g., successful delivery of data, monitoring of client metrics and overall data integrity, proactive QA, segmentation management, etc.)
  • Collaborate with client success, engineering, and analysts to prioritize and manage the backlog and ultimately resolve data-related updates and discrepancies in line with stated OKRs
  • Ensure partners maintain uninterrupted access to all contracted products and services

Minimum Requirements:

• Bachelor’s degree
• Minimum of 3 years of project management experience
• Experience collaborating across multiple teams and solving problems.
• Strong organizational and time management skills.
• Proficiency in project management tools and software (e.g., Monday, DevOps).
• Problem-solving and critical-thinking abilities.
• Excellent communication, interpersonal, and client-facing skills.
• Passion for serving clients/customers and helping others achieve their goals

Preferred Experience and Bonus:

• 3+ years of project management experience, particularly in client driven businesses and data-related projects
• Knowledge of data analytics and client success organizations, preferably in higher education.
• Experience collaborating and achieving success in an early stage, high-growth business environment.
• Experience in the education technology sector
• Knowledge of CRMs or experience working with/using Slate

Why MARKETview Education Partners?

The MARKETview team is united by a common passion to increase higher education access while improving the performance of colleges and universities and the educational outcomes for students and families. This is the spirit that drives every client partner relationship, as we serve the mission of each with an unwavering commitment to their goals and success. We are looking for equally passionate team members with a similar disposition and willingness to put the success of others – partners and teammates – before their own. If this is you, you’ll fit right in.

Equal Opportunity

MARKETview is an equal opportunity employer. We are committed to building a diverse and inclusive environment for our employees and do not discriminate on the basis of any status protected under federal, state, or local law.

Qualified candidates must be legally authorized to work in the United States without employer sponsorship for a work visa, both currently and in the future.