Project Manager - CTRM

Posted 19 Days Ago
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Bengaluru, Karnataka
Senior level
Retail • Software
The Role
iRely is seeking a Professional Services Project Manager to lead implementation teams and manage multiple software project engagements. Responsibilities include overseeing project objectives, managing customer expectations, implementing risk mitigation strategies, and ensuring projects stay within budget and timeline.
Summary Generated by Built In

About iRely

In 2008, iRely began selling its Commodity Management system to producers and processors. Since then, we have continued to expand and implement new software designed to deliver business management solutions for the petroleum distribution, retail, agriculture, and commodity industries.

Today, iRely remains privately owned and self-funded, with a long-term ownership plan that ensures private ownership for decades to come. Our commitment to customer success has made us a global leader in digital transformation.

Headquartered in Dallas, Texas with offices in Bangalore (India), and Makati City (Philippines), iRely has nearly 40 years of experience providing end-to-end ERP and CTRM to over 500 customers in more than 25 countries.

Here at iRely, we understand that your Business isn't simple, but our Innovative Software Solutions are.  

Job Overview

iRely is looking for a Professional Services Project Manager who can join the team at iRely’s Bangalore office.

The Professional Services Project Manager will represent iRely with authority to the customer, as the leader of the implementation team and owner of the project. Ensuring a customer referral when the project is complete, while adhering to the triple constraints of cost, scope, and time is fundamental to our continued success as an organization.

The Project Manager must clearly understand the project objectives, along with the business requirements, and act as the primary interface with our customers to set the agenda, manage customer expectations, develop, implement risk mitigation strategies, proactively resolve issues, negotiate appropriately, and communicate internally & externally, utilizing the iRely implementation methodology to lead these projects to success.

Responsibilities and Duties

  • Responsible for project management and ownership of multiple, concurrent medium-to large-sized, complex iRely solution engagements, adhering to and improving the iRely implementation methodology.
  • Proactively and predictively manage the projects including developing task lists, scheduling resources, setting goals and priorities, ensuring deliverables are met, reporting project status, tracking and resolving issues, and customer acceptance.
  • Implement change management process on engagements.
  • Follow standard Professional Services operational process and guidelines.
  • Act as primary interface with customer to manage customer expectations, develop risk mitigation strategies and resolve issues.
  • Act as point of escalation to resolve large, complex, high-risk engagements.
  • Ensure engagements are on-time and on-budget.
  • Identify additional sales opportunities resulting from engagement work.

Skills and Qualifications 

  • Demonstrated experience in managing all aspects of software product implementation life cycle.
  • Ability to clearly understand the project objectives, along with the business requirements
  • Leading multiple teams and multiple projects simultaneously
  • Excellent interpersonal and communication skills
  • Proficiency in using various project management tools commonly used by the software industry

Education and Experience

  • BE/MBA/ME with specialization on project management, software / information systems, etc.
  • 10+ years of software implementation project management experience
  • PMI and or Scrum Alliance certification a plus
  • Experience in Agri/Soft Commodities domain is a big plus
  • Experience in working with top-tier consulting firms is a big plus
  • SAP ERP, NetSuite, Microsoft Dynamics/D365, or Sage implementation experience is highly desirable but not a requirement

Why Choose Us? 

At iRely, we empower our team members to lead with innovation and consistently exceed customer expectations. As a hands-on leader passionate about ERP Implementation and team success, you’ll have the chance to make a meaningful impact in this role. We provide competitive compensation, comprehensive benefits, and clear pathways for career growth, all within a supportive, collaborative environment that values your contributions.

Diversity and Inclusion

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.



The Company
Fort Wayne, Indiana
378 Employees
On-site Workplace

What We Do

iRely’s commitment to customer success has made the company a global leader in digital transformation, providing best-in-class ERP software for commodity management, petroleum distribution, retail, grain operations, and agribusinesses. Headquartered in Fort Wayne, Indiana, with offices in Chicago, New Jersey, Texas, California, London, Bangalore (India) and Makati City (Philippines), iRely has nearly 40 years of experience delivering end-to-end enterprise resource planning (ERP) and commodity trading and risk management (CTRM) solutions to simplify complex business processes through a single point of truth. iRely has leveraged its deep industry experience and expertise to build genuine, lasting partnerships with over 500 customers in more than 25 countries.

For more information, visit iRely.com

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