Project Manager - Chief of Staff, Principal Associate | Commercial Bank
As a Strategy Manager in the Commercial Bank Underwriting & Portfolio Management Chief of Staff team you will be part of a team driving strategic planning and organizational effectiveness by programmatically supporting the UW&PM Executive Leadership team and respective Strategic Initiatives. You'll ensure the department sets and manages Strategic Goals in line with broader Commercial Bank and Capital One imperatives.
Responsibilities:
- Support the Chief of Staff & the Strategy Management team by continuously refining management practices and operational disciplines to achieve the business agenda, operational excellence, and leadership alignment.
- Provide direct support to our executive team in a well-managed and intentional way anticipating and responding to requests with speed, simplicity, and accuracy. Identify impactful issues and take ownership of resolution actions.
- Coordinate standing leadership team meeting agendas and track action items.
- Plan and facilitate associate-facing operating rhythms to both derive and promote our strategic agenda. Examples include Strategy Planning Sessions, Roundtable Discussions, Market Visits, and Town Halls facilitated by building content, ensuring readiness of materials, and planning engaging activities for associates.
- Craft Business Goals with leaders and drive progress toward achievement of goals via execution of strategic initiatives.
- Programmatically manage Strategic Initiatives while also leveraging project management fundamentals for specific projects as needed. Implement and maintain a structured approach with an eye on transparency and consistency of delivery and prioritization methodology.
- Develop and execute change management plans as needed in support of operational changes affecting our associates.
- Work to connect the dots across the organization, identifying common needs, horizontal approaches, and opportunities to drive consistency across teams.
- Work to better our Culture by collaborating with the extended Chief of Staff team supporting centralized efforts around Associate Engagement, Workplace Management, Workforce Management, Recognition Strategy, Team Communications and other ad hoc enablement efforts.
The successful candidate will:
- Maintain a strategic mindset in all aspects of the work, understanding the big picture of our strategic agenda.
- Have project management experience to apply rigor and ensure completion of ad hoc projects varying in size and scope.
- Be highly organized with excellent attention to detail.
- Be flexible and results oriented while delivering multiple priorities.
- Be comfortable with ambiguity and create structure where none exists.
- Leverage creative skills to develop content and experiences for associates.
- Possess strong communication skills and ability to interface with all levels of the organization from our junior associates to senior executives.
- Apply discretion when handling sensitive conversations and information.
- Be a culture leader supporting an inclusive and thriving work environment for all.
- Develop deep relationships with key stakeholders and partner teams to ensure coordination across organizational activities.
Basic Qualifications:
- Bachelors Degree or Military experience
- At least 3 years of experience in Project, Product, or Process Management OR supporting a Chief of Staff, Internal Communications, or Business Analysis team.
- At least 1 year of experience working directly with Senior Leadership across varied business functions.
Preferred Qualifications:
- Masters Degree or MBA
- 4+ years of experience in Project, Product, or Process Management OR supporting a Chief of Staff, Internal Communications, or Business Analysis team.
- 2+ years of Commercial Banking experience within Lending, Underwriting, Portfolio Management, Risk, Relationship Management, or Financial Consulting.
- 2+ years of experience working with Executive Leadership
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $106,700 - $121,700 for Principal Project Manager
McLean, VA: $117,300 - $133,900 for Principal Project Manager
Plano, TX: $106,700 - $121,700 for Principal Project Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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