Project Coordinator- (Non-IT)

Location: Preference will be given to candidates who are either local or based in the US Eastern Time Zone.

• Applicants must be authorized to work in the United States on a continuous and permanent basis without requiring visa sponsorship.

SUMMARY OF JOB PURPOSE: The Project Coordinator supports the Regional Director or Managing Director and Experts/Consultants/Technicians through the coordination of file logistics to include budget and WIP management, milestones, invoicing and project documentation, and assists with meeting clients’ deadlines and specifications. The Project Coordinator serves as the team point of contact in overseeing logistics, project setup, and billing inquiries while meeting the team and client’s deadlines.

PRIMARY JOB RESPONSIBILITIES:

• Acts as Business Partner to expert field staff and Management team.
• Ensure a smooth process by assisting with assignment follow ups/coordination, client updates, confirming invoice instructions, resolving conflicts of interest, securing necessary equipment for site visits, proforma review/submission, etc.
• In the event of a Catastrophe Event (CAT) response, responsibilities will include inspection scheduling and CAT logistics coordination.
• Ensures high levels of customer service and satisfaction across internal and external clients.
• Work with Head of Quality Assurance to ensure milestone compliance, resolution of late reports, file auditing.
• WIP Management to ensure timely invoicing.
• Completion of quarterly training as assigned or approved by supervisor.
• Key metrics of performance include: Expert WIP Aging Percentage, Milestone Compliance, Assignment Coordination Turnaround Time, File Cycle Time Improvement & Completion of Quarterly Training.
• Maintains established relationships with current clients and consultants.

• Maintains the confidentiality of proprietary and sensitive information, exercising sound judgment and discretion in any disclosure of information related to Envista Forensics and its endeavors.
• Adheres to all applicable federal, state, and local laws as well as applicable regulations and standards.
• Performs other duties as assigned.

Required Skills/Abilities/Experience:

• Minimum 1-2 years experience in business administrative and/or basic customer service experience in an office environment preferred.
• Demonstrated capabilities as a highly effective communicator.
• Critical thinking, time management, and organizational skills.
• Excellent interpersonal and customer service skills.
• Ability to multi-task, work independently and/or within a team, paying attention to details and meeting deadlines.
• Exemplary time management, prioritization skills and attention to detail.
• Demonstrates thorough skill set in a variety of office software, including Adobe, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint, etc).
• Identifies and actions ideas, issues and opportunities, escalates as appropriate.
• Excellent transcription and keyboarding skills, with a focus on speed and accuracy.
• Teamwork, compassion, and respect toward others, in keeping with our 5 Guiding Principles, as well as integrity, accountability and adherence to standards of ethical behavior and professional conduct, and open and honest communication.

Preferred Skills/Abilities/Experience:

• Proficient understanding of financial concepts, including WIP, AR, Cash Cycle, etc.
• Ability to self-initiate and create momentum with partial guidance or information.
• Commitment to continuous improvement and professional development.

Education:

• BA or BS degree in business or related field is preferred.

Commitment to the 5 Guiding Principles:

Envista’s 5 Guiding Principles outlined below lay the foundation of what is expected of all team members and leadership.

• One Company/One Team
• Delivering Unparalleled Service to our Customers and Colleagues