Role summary
As the Project Coordinator in the Order Fulfilment team for Original Equipment (OEM) you will be working on to complete the order and project management of Mechanical Seals.
You will join a team of 4 colleagues that are responsible for the complete project order management of Mechanical seals. The OEM team is the link between customer, engineering and operations. You will be the first point of contact for several customers. Our customers are mainly pump manufacturers (OEM’s) located in Europe and the Middle East.
Your goal is to deliver the seal orders on time while ensuring that our customers value Flowserve as responsive, reliable, consistent and helpful in offering value added solutions and solving their problems. You are the spider in the web by closely monitoring the status of the orders, remove obstacles and update customers regularly. On daily basis you will work closely with Sales, Engineering, Purchasing, Planning and Manufacturing to reach high customer satisfaction.
Your Role
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Extensive and pro-active communication with our customers and sales representatives.
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You work efficient with booking, planning and scheduling of seal and systems orders.
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You work accurate and have a clean order entry to ensure accurate order booking.
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Expediting and priority setting of OEM orders within the Seal Operations organization (Engineering, Planning, Purchasing, Manufacturing).
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You create milestone planning and address and tackle performance obstacles to ensure planning dates are met, on engineering and manufacturing stage.
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Progress reporting to our customers.
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Registration and support regarding customer complaints.
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You like to take part in projects to Continuously Improve Operational Performance.
Your Profile
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Bachelor’s degree (Industrial Engineering, Logistics, Supply Chain or similar)
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You have at lest 2 years related work experience.
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Team Player with strong interpersonal and communication skills.
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English and Dutch communication skills both verbal and written.
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Work experience with SAP and Microsoft office applications
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Proactive, positive, reliable, and energetic personality.
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Strong in building relationships and service oriented mindset
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Knowledge about (seal)part manufacturing and/or sourcing is preferred.
What we offer:
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Variety in your work and responsibility
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We apply the CLA Metal and have good secondary employment conditions
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8% holiday pay, 5% end-of-year bonus, 27 vacation days, 13 ADV days and a good pension scheme
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We offer you a pleasant and informal working environment
What We Do
Flowserve is one of the world's largest manufacturers of pumps, valves and seals with over 19,000 employees in over 60 countries. Built on more than 50 world-renowned heritage brands, the equity and customer loyalty we have earned over the past 220 years is the foundation of our leadership position across the globe.