Project Coordinator - Customer Success Executive

Posted 2 Days Ago
Be an Early Applicant
Quezon City, Metro Manila, National Capital Region
Entry level
Healthtech
The Role
The Project Coordinator - Customer Success Executive will conduct onboarding and product tours, educate customers on product use, eliminate barriers to customer goals, improve product adoption and retention, assist with customer support issues, and provide learning materials to enhance customer outcomes.
Summary Generated by Built In

Job description

About Us:

Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices.

Work with a company where your work can make a real impact!

  • We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them.
  • 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating!

Job description

  • Conducting onboarding meetings, product tours, company presentations, and product demos.
  • Understanding customer context and goals and providing product information to best serve those goals.
  • Educating customers and optimizing their product setup for the quickest path to success.
  • Eliminating roadblocks in the way of customers’ goals: product issues, poor implementation, support issues, or customer knowledge gaps, or simply poor product understanding.
  • Improving product adoption, customer retention, and helping foster positive customer relationships that create a loyal customer base.
  • Assisting customer support with customer issues and requests.
  • Providing materials to help customers learn best practices to achieve their desired outcomes faster and more efficiently.

Shift- Night shift

Pay: Php25,000.00 - Php35,000.00 per month

The Company
HQ: Chicago, Illinois
103 Employees
On-site Workplace
Year Founded: 2012

What We Do

Optimizing Healthcare Organizations through Revenue & Cost Transformation

Neolytix is a Management Service Organization (MSO) serving independent healthcare providers.

Neolytix has been working with healthcare practices for the last 11 years and providing a helping hand for busy medical practitioners. Our services have helped increase monthly collections, create efficient processes for office administration, improved patient experience and free up physician time for providing better care.

We provide shared services solutions for Medical Offices supporting Revenue Cycle Management, Credentialing, Virtual Assistants, IT Support, Practice Marketing with guaranteed impact on the overall bottom line. That means better service for a lower cost.

#MedicalBilling #RPM #MSO #medicalbilling #remotepatientmonitoring #valuebasedcare #revenuecyclemanagement #Healthcareproviders #digitalhealth

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