Program Support Specialist

Posted 21 Hours Ago
Be an Early Applicant
North Loop, San Antonio, TX
Junior
Healthtech
The Role
The Program Support Specialist is responsible for managing event planning and community outreach activities that align with NFSN and FAYS program requirements. This role includes tracking and reporting data, conducting outreach to educate caregivers and professionals, and maintaining compliance with regulatory standards.
Summary Generated by Built In

It's a great feeling to work for a company that does so much good for others around the world!

Education: Required – Associate’s degree or equivalent number of college credit hours.

Experience: Required - 1 or more years of experience with planning multiple events annually.

                      Preferred – 1 or more years of experience with managing data in software.

Preferred – Bilingual (English and Spanish)

Supervises: None

Summary: The Program Coordinator manages event planning and activities, community outreach, and data collection and reporting in support of NFSN (National Family Support Network) and FAYS program requirements.

Essential Functions: 
1.    Plans and handles logistics related to FAYS program activities, events, and NFSN requirements.
2.    Tracks and reports programming data, including event attendance and client billing data.
3.    Strong writing skills to document measurable reporting requirements.
4.    Conducts community outreach in educating caregivers, professionals, and others about the program and agency services. Strong communication skills needed.
5.    Travel to schools and other community partners as needed.

Measurable Deliverables: 
1.    Meet all federal and state regulatory guidelines and standards that are applicable to this position. 
2.    Events and program activities align with NFSN standards and Project Workplan requirements. 
3.    Review, input and create FAYS billing reports within required timeframes, and in compliance with program quality expectations. 
4.    Maintain accurate records, files, forms, statistics and additional relevant information in accord with agency policy, licensing, and/or funding requirements. 
5.    Prepare, compile, and submit accurate client reports to the Program Director.
6.    Participate in workshops, seminars, education programs and other activities that promote professional growth and development. 
7.    Maintain confidentiality in all areas of the service population and program operations. 
8.    Maintain BCFS HHS professional and ethical standards of conduct outlined in BCFS employee handbook including demonstrating respect for agency staff, the service population, and community members and complying with required dress code always. 
9.    Identifies and maintains professional relationship with clients and community partners.
10.    Attends and participates in staff meetings, in-service trainings and case consultations. 

Requirements:
1.    Maintain current licenses and certificates required for the position including but not limited to:
 First Aid     CPR         Other ________________________________________
2.    Pass a pre-employment drug screen, random drug screens and always maintain emotional control and professional composure.
3.    Provide proof or work eligibility status upon request.
4.    Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years)
5.    Demonstrate the ability to:
a.    Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
b.    Communicate effectively in writing and verbally in English.
c.    Work in a fast-paced environment.
d.    Maintain computer literacy required to meet the responsibilities of the position.
e.    Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
f.    Travel as needed.
g.    Manage time effectively and efficiently. 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

BCFS Health and Human Services is an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of BCFS Health and Human Services, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

English (United States)

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII  of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color,  sex [including gender, gender identity, pregnancy, and sexual orientation]  or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Click here to view the “EEO is the law” poster

#LI-Other

#LI-Associate

#LI-Full-time

The Company
HQ: San Antonio, Texas
1,359 Employees
On-site Workplace
Year Founded: 1944

What We Do

BCFS Health and Human Services established in 1944 is a non-profit organization with locations and nationally doing noble work across Texas and the United States, specializing in community-based care for at risk families and children (abused and/or neglected & domestic violence), prevention & early intervention services, housing for young adults aging out of the foster care system, mental health & life skill services, advocacy and case management coordination for survivors of human trafficking, medical programs for women who are pregnant or post-partum, and serving families who have a child with a disability or special needs by providing them with an opportunity to visit the world’s first theme park designed with individuals with special needs in mind.

Similar Jobs

Bounteous Logo Bounteous

Senior Martech Execution Manager

Agency • Digital Media • eCommerce • Professional Services • Software • Analytics • Consulting
Remote
Addison, TX, USA
4000 Employees
67-92

Vivid Seats Logo Vivid Seats

Ticketing Operations Associate

Consumer Web • eCommerce • Events • Information Technology • Software
Easy Apply
Coppell, TX, USA
600 Employees

Apex Fintech Solutions Logo Apex Fintech Solutions

Enterprise Applications Engineer

Fintech • Software • Financial Services
Dallas, TX, USA
850 Employees
Houston, TX, USA
289097 Employees

Similar Companies Hiring

AcuityMD Thumbnail
Software • Healthtech
Boston, MA
168 Employees
Zealthy Thumbnail
Telehealth • Social Impact • Pharmaceutical • Healthtech
New York City, NY
13 Employees
Cencora Thumbnail
Pharmaceutical • Logistics • Healthtech
Conshohocken, PA
46000 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account