Program Manager

Posted 20 Days Ago
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Everett, WA
Senior level
Design
The Role
The Program Manager is responsible for managing client relationships and ensuring project deliverables are met efficiently. They anticipate client needs, coordinate complex projects, and facilitate communication between clients and internal teams, aiming for exceptional customer satisfaction and organizational success.
Summary Generated by Built In

The Program Manager facilitates relationships with clients, identifying their needs and coming up with Teague-inspired solutions. Program Managers are responsible for handling several clients at a time and must be capable of juggling multiple, large, complex projects without breaking a sweat. 

Why We Need This Position:  

We work in a field founded on change and innovation. We need someone who knows how to nurture clients and help them articulate what they want—sometimes before they even know what it is. That person then needs to know how to tap into Teague’s creative or technical talents and energy to deliver more to those clients than they even thought possible. This position is about developing long-term relationships that will move the industry forward for both the client and Teague. We know our clients are the reason we exist, and we want them to be happy they’ve come to us. 

Who We’re Looking For:  

You love all aspects of working with clients. You’re so deeply committed to delivering the optimal client experience that you won’t sleep at night until you’ve personally verified that their expectations have been met. You have the experience to handle the concrete nuts and bolts of determining a given project’s scope, deliverables, timeline, and budget, but you’re equally capable of grasping the big picture, which means you’re adept at prioritizing multiple projects and balancing their competing needs, all while adhering to deadlines. 

You’re also a visionary: You can read a client’s mind, anticipate their needs, and serve as a thought leader in the industry. Specifically, this means you participate in all phase reviews, advocate for the client and represent them in internal reviews, and educate the client by promoting all that Teague has to offer them. You use your exceptional communication skills to deliver inspiration to the client, as well as insightful feedback to Senior Management at Teague. You put those same communication skills to work making Teague presentations to new, existing and potential clients, then nurture those budding relationships. 

Bottom line: If asked to see the forest for the trees, you could see each leaf, the forest, and the continent. You’re detail-oriented, sensationally well organized, forward-thinking and great with people, and you love nothing more than the prospect of aligning the needs and talents of two parties—client and Teague—in perfect harmony. 

What We Just Said, Now in 5 Bullet Points (a.k.a. Essential Qualifications): 

  • Experience: Bachelor’s degree or equivalent experience in design or engineering-related field 
  • Special skills: Minimum of 5 years of Program Management experience or 8 years related creative or technical work experience; minimum of 8 years of experience in aerospace or product design industry. 
  • Passion: Customer obsession, business strategy, design lover, and opportunity magnet 
  • Role: Leader, liaison, listener & communicator, facilitator, presenter, thought leader, organizational wizard 
  • Personality: Smart, highly personable, forward-thinking, detail-oriented, collaborative 

  

The annual salary range for this job in most US geographic locations is $123,177 - $185,364. 

Must be a U.S. citizen as compliant with the International Traffic in Arms Regulations (ITAR). Must be located or willing to relocate to Seattle, WA. 

Why Join Us?

At Teague, we believe in fostering an environment where everyone thrives. Here's what makes us unique:

  • We create new ways of working to drive innovation and adaptability.
  • We trust one another, empowering collaboration and autonomy.
  • We never stand still, embracing growth and continuous learning.
  • We champion new ideas and perspectives, valuing creativity and fresh thinking.
  • We celebrate our differences and foster an inclusive culture of belonging.
  • We engage across diverse projects that challenge and inspire.
  • We encourage work/life integration, promoting balance and well-being.


What We Offer

At Teague, we value diversity, equity, and inclusion.  We search the globe to find and attract top talent from diverse backgrounds and value unique perspectives and experiences.   

We offer a comprehensive compensation and benefits package that rewards you based on performance and recognition for the value you bring to Teague. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills, and geography. In addition, our comprehensive Total Rewards package includes employer provided Short & Long-Term Disability and Life/AD&D insurance, alongside competitive dental and medical plans with a Health Savings Account option, Flexible Spending Accounts, 401k, and Parental Leave. We also offer voluntary benefits for vision, additional life, additional AD&D, accident & injury, critical illness, identity theft protections, legal and long-term care. Additionally, Employee's enjoy discounts on pet insurance and access to HealthCare Bluebook.  As part of our comprehensive benefits package, full-time employees start by accruing 4 weeks of paid time off a year (prorated for part-time hires) and 10 paid holidays throughout the fiscal year. On-Call or Temporary employees accrue 1hr of PTO for every 30hrs worked. Full-time intern benefits start the first month following 60 days of hire, and are not eligible to participate in Teague's 401k plan. 

We are a Washington State based company. All employees must reside in the state of Washington (unless otherwise noted for specific roles) and be able to access one of our studio locations in the greater Seattle area. 

Teague is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability or protected veteran status.

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The Company
HQ: Seattle, Washington
268 Employees
On-site Workplace
Year Founded: 1926

What We Do

Teague is a design and innovation company.
A leader in product, service, and experience design at the intersection of the physical and digital, Teague partners with bold brands that are reinventing the world such as Amazon, Boeing, Google, Starbucks, and Toyota to solve complex problems and shape the future.

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