Program Manager

Abacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights that address their clients' needs. In addition, our employees know that they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met. 

With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. As a result, these payers can ingest and manage all the information they need to transform their business by supporting their analytical, operational, and financial needs through our platform. 

Since our founding in 2017, Abacus has built a highly successful SaaS business, raising more than $80 Million by leading VC firms with profound expertise in the healthcare and technology industries. We are solving massive complex problems in an industry ready for disruption. We're building powerful momentum and would love for you to be a part of it! 

About the Role: 

We are currently searching for a Program Manager based in the Pacific Northwest to lead implementation efforts for one of our largest key accounts. Join a dynamic and growing team which is the face of our company with our clients.  This role will be responsible for leading teams of skilled technologists for the purpose of client deployments of our products and services.  In this capacity, the ideal candidate will influence and participate in process improvement initiatives which will shape how our company will operate moving into the future.  As part of a rapidly growing company, you will benefit from the opportunities for career growth that come from such an environment.  This is an exciting opportunity to work at the intersection of two of the highest growth industries, healthcare and information technology.  In doing so, you will be immersed in cutting edge cloud-based technologies with upcoming investments in generative artificial intelligence initiatives. 

You Will: 

• Own formation and leadership of the client delivery team in a program management role (with all of the typical responsibilities that come with that role – scope, schedule, budget, team, risk, and communications management) assigned to client implementation projects.  
• Typically manage 1 – 2 projects concurrently based upon project size.  The largest of these projects typically will consist of 5 – 15 team members.
• Occupy an external client facing role.
• Participate in initiatives to improve the efficiency and effectiveness of our client delivery processes. 

What We're Looking For: 

• Strong IT technical project management skills and experience - 5+ years
• Excellent verbal, written, and presentation communication skills.
• Healthcare payer industry experience
• Excellent soft skills for and experience with managing fellow employee team members and client relationships.
• A strong technical aptitude from past career and / or educational experience in order to properly interact with and understand the technical subject matter of the projects.
• Agile project management experience including in the role of Scrum Master – 2+ years
• Healthcare industry experience – 2+ years
• Bachelor’s degree or higher in a relevant field of study 

Bonus Points: 

• Experience managing cloud-based technology projects
• Experience on any level with Snowflake or Databricks
• PMP or Prince2 certification
• Agile CSM certification
• Experience with Jira
• Experience with Smartsheet 

Equal Opportunity Employer 

As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we proudly dedicate extensive time and resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.