People Data Labs (PDL) is the provider of people and company data. We do the heavy lifting of data collection and standardization so our customers can focus on building and scaling innovative, compliant data solutions. Our sole focus is on building the best data available by integrating thousands of compliantly sourced datasets into a single, developer-friendly source of truth. Leading companies across the world use PDL’s workforce data to enrich recruiting platforms, power AI models, create custom audiences, and more.
We are looking for our next amazing cross-functional “connector.” Someone who is excited to dive into different areas of our business and provide operational support. As a smaller company, our areas of need can vary month to month and we are looking for someone to flex as needed across our shared functions.
The Program Manager, Tech Operations will serve as a centralized managed service, delivering critical operational support across IT/Security, Privacy, Tech, Finance/HR, and other departments. We have exceptional operational employees at PDL and we can’t wait to add this person to the mix. If you are looking for a dynamic role that requires stellar operational and communication skills, we’d love to hear from you.
The Opportunity
- Thrive in a startup environment where you can make a huge impact
- Become an expert in our data products and their potential
- Collaborate cross-functionally with multiple teams across PDL
- Manage technical programs and operations
- Operationally supporting the security, privacy, and compliance of our data and systems
- Opportunity to propose and implement innovative solutions to improve efficiency
- Be part of a collaborative and supportive team that values continuous improvement
- Directly influence the company's operational strategy and success
- Contribute to a positive and dynamic work culture
Roles & Responsibilities
- Drive strategic tech operations initiatives and projects, ensuring alignment with organizational goals and timelines
- Collaborate closely with IT, Security, Privacy, Tech, Finance/HR, and other departments to identify operational needs and implement effective solutions
- Develop, implement, and manage robust processes to streamline workflows and enhance operational efficiency
- Proactively identify bottlenecks and inefficiencies within tech operations and propose innovative solutions for improvement
- Regularly communicate project status, updates, and potential risks to stakeholders, ensuring transparency and alignment
- Work with leadership to define and track key performance indicators (KPIs) for tech operations initiatives
- Champion a culture of continuous improvement, fostering a collaborative environment where feedback and innovation are encouraged
- Ensure the security, privacy, and compliance of data and systems through process and policy implementation
Required Skills & Experience
- 2-3 years of Program Management experience (ideally in a remote setting, Technical Operations Program Management preferred)
- Desire to be part of an ever-evolving profitable startup
- Familiarity with project management and collaboration tools
- Ability to adapt and learn new technologies quickly
- Excellent verbal and written communication skills
- Strong time management and organizational skills
- Self-motivator who can work independently and proactively
- You're always looking for creative ways to get the job done without needing to be micromanaged
- Collaborative mindset and ability to work with cross-functional teams
- Basic understanding of technical operations concepts
Desired Skills / Nice to Haves
- Interest in data and technology
- Experience at a SaaS or DaaS company
- Experience with a variety of technical platforms and tools used in a tech organization
- Experience communicating with technical teams (developers/engineers)
- Familiarity with compliance and security concepts
- Proven track record of process improvement and optimization
Benefits
Great people make great teams. We believe in building highly functional, energetic, and engaging teams to serve our customers. People, Customers, Shareholders, in that order, sets us up for success and delivering on our promises.
- Stock
- Competitive Salaries
- Unlimited paid time off
- Medical, dental, & vision insurance
- Health, fitness, and office stipends
- The permanent ability to work wherever and however you want
Comp: $120K - $130K
Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Personal Privacy Policy for California Residents
https://privacy.peopledatalabs.com/policies?name=personnel-privacy-policy
Top Skills
What We Do
At People Data Labs, we know that every company is rapidly transforming to solve problems in a more data and people-driven manner. In order to succeed, companies are forming data departments, pivoting their focus into data acquisition, and doubling down on legal, security, and compliance to protect themselves. For these organizations, clean, rich, and compliant person data is critical and People Data Labs is here to meet that demand.
Today, the People Data Labs platform seeks to enable all companies to build compliant people data solutions. Our sole focus is on building the best data available by integrating thousands of compliantly-sourced datasets into a single, developer-friendly source of truth. Over 2 billion profiles are used by leading companies to enrich recruiting platforms, power AI models, create custom audiences, and more.
