Program Manager, Information Security and Risk Management

About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more.

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day. 

About the Role

We are looking for an experienced Program Manager, Information Security and Risk Management to support our sales teams and lead security-related training initiatives. The ideal candidate will work closely with the Sales team to ensure security compliance during customer interactions and manage comprehensive security onboarding and awareness training for both internal employees and customers. This role will include direct engagement with potential customers to address security concerns and help integrate security practices into sales processes.

What You'll Be Doing:

• Security Sales Support: Provide security expertise to sales teams, ensuring compliance with security policies during all customer engagements. Work closely with sales staff and potential customers to address security concerns, answer questions, and provide security documentation.
• Customer Engagement: Attend meetings with potential customers, presenting the company's security posture, addressing specific security concerns, and supporting the sales process from a security standpoint.
• Security Onboarding Training: Develop and deliver security onboarding training programs for new employees, ensuring they understand the company's security policies, procedures, and best practices.
• Security Awareness Training: Lead regular security awareness training sessions for both internal staff and customers, focusing on data protection, phishing prevention, social engineering, and other key topics.
• Contract Security Review: Collaborate with sales, legal, and compliance teams to review contracts, ensuring the inclusion of appropriate security clauses and measures in customer and vendor agreements.
• Vendor Security Review: Conduct thorough reviews of third-party vendors’ security practices, ensuring they meet the company’s security standards. This includes evaluating vendor security questionnaires, conducting risk assessments, and making recommendations for improvement where necessary.

Qualifications:

• 3-5 years of experience in information security, with a focus on security sales support Strong knowledge of security policies, procedures, and best practices, especially in a sales context.
• Experience in developing and conducting security onboarding and awareness training programs.
• Ability to engage with potential customers and effectively communicate security concepts during meetings.
• Expertise in reviewing and assessing vendor security practices, including evaluating security questionnaires and managing security risks.
• Strong communication and presentation skills to deliver effective training sessions and explain complex security concepts.

Preferred Qualifications:

• Certifications such as CISSP, CISM, or Security+.
• Experience in the technology or SaaS industry.
• Familiarity with sales tools and platforms (e.g., Loopio, Salesforce)

The base salary range for this position is $130,000 - $150,000. This range is applicable to candidates who will perform the job either wholly, or in part, within New York City. Actual salary will be based on qualifications, competencies, and location. If you feel this range is not attractive, we encourage you to let us know through the application process. 

Base salary is just one part of the pay package at Riskified. All full-time regular employees receive a bonus target and are eligible to receive stock-based awards. Also, our value proposition goes way beyond compensation: our perks and benefits package, culture, community, and learning and development programs are just some of the elements we provide to bring value to our employees. We invite you to apply at www.riskified.com to learn more about what we have to offer. 

Life at Riskified

We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us. 

Some of our NYC Benefits & Perks:

• Our NYC team is currently working in a hybrid of remote and in-office for all our team members
• Fully-covered medical, dental, and vision insurance from your first day
• Equity for all employees, 401(k) + matching, commuter benefits
• Catered lunch, fully-stocked kitchen, team events, happy hours, birthday celebrations
• Yoga, pilates, soccer league, wellness classes 
• Wide-ranging opportunities to volunteer and make an impact in local communities 
• Commitment to your professional development with global onboarding, sales bootcamp, skills-based courses, full access to Udemy, lunch & learns 
• Awesome Riskified gifts and swag! 

In the News

Reuters: General Atlantic-backed Riskified valued at $4.3 bln in NYSE debut

Fortune Magazine: Riskified named Best Workplaces in New York for 2022

The Muse: Q&A with Sales Enablement Manager Benedikt Parstorfer

Globes: Riskified is among Israel’s fastest growing companies 

TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site

CTech: Riskified’s VP HR on Post-COVID Flexible Work Routines

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.