Program Management, Lead

Posted 3 Days Ago
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Toronto, ON
Expert/Leader
Fintech • Payments • Financial Services
The Role
The Program Management Lead will oversee the planning, execution, and delivery of strategic programs at Interac, ensuring alignment with business objectives. Responsibilities include defining program scopes, maintaining detailed plans and budgets, and coordinating cross-functional teams. The role demands strong leadership, project management skills, and experience in managing complex programs in a dynamic environment.
Summary Generated by Built In

Program Management, Lead

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.
 

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical gurus, and high-performance application developers? We want to hear from you.

The Program Management, Lead will be responsible for overseeing the planning, execution, and delivery of strategic programs and initiatives within Interac. You will work closely with cross-functional teams to ensure alignment with business objectives, drive operational efficiency, and deliver high-quality results on time and within budget. The ideal candidate will have exceptional leadership abilities, strong project management skills, and a proven track record of successfully managing complex programs in a fast-paced environment.

You'll be responsible for:

  • Leading the planning, execution, and delivery of strategic programs and initiatives, ensuring alignment with business objectives and stakeholder requirements.

  • Defining program scope, goals, and deliverables in collaboration with key stakeholders and team members.

  • Developing and maintaining detailed program plans, timelines, and budgets, and track progress against milestones and KPIs.

  • Partners with Business Owners, Product Managers and Product Owners to help assure strategy, vision and road map alignment and execution.

  • Coordinate cross-functional teams and resources, including internal and external stakeholders, to ensure effective communication, collaboration, and execution.

  • Driving alignment and organizational, leadership and team preparedness for planning events

  • Identifying and mitigating risks, issues, and dependencies that may impact program delivery, and proactively implement corrective actions as needed.

  • Driving continuous improvement initiatives to enhance program management processes, methodologies, and tools.

  • Providing regular updates and reports to SLT and key external stakeholders on program status, progress, and key metrics.

  • Fostering a culture of accountability, transparency, and innovation within the program team, promoting collaboration and knowledge sharing.

You bring:

  • Bachelor’s degree in Business Administration, Engineering, Computer Science, or a related field; PMP/PgMP certification considered an asset.

  • Proven experience as a program manager or lead, with a minimum of 10+ years of experience managing complex programs and initiatives, from initiation to closure.

  • Strong project management skills, including the ability to develop and maintain detailed project plans, budgets, and timelines.

  • Excellent leadership abilities, with a track record of successfully leading cross-functional teams and driving results in a matrixed organization.

  • Exceptional communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization and with external stakeholders.

  • Strong analytical and problem-solving skills, with the ability to identify and address issues proactively and develop creative solutions.

  • Experience with program management tools and methodologies (e.g. Agile, Scrum, Kanban, Waterfall), and project management software (e.g., Microsoft Project, JIRA).

  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities with competing deadlines effectively.

  • Strong commitment to quality, excellence, and continuous improvement, with a passion for driving operational excellence and delivering value to stakeholders.

  • Must be eligible to work for Interac Corp. in Canada in a Full Time Capacity

Interac requires employees to complete a background check that is completed by one of our service providers.  We use this service to complete the following checks:

  • Canadian criminal record check;
  • Public safety verification;
  • Canadian ID cross-check;
  • 5-year employment verification;
  • Education verification; and
  • If applicable, Credit Inquiry and Social Media Check

How we work
We know that exceptional people have great ideas and are passionate about their work.  Our culture encourages excellence and actively rewards contributions with:
Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal.
Core Values:  They define us. Living them helps us be the best at what we do.
Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.
Education: To ensure you are the best at what you do we invest in you

The Company
Toronto, , Ontario
829 Employees
On-site Workplace
Year Founded: 1984

What We Do

Interac Corp. empowers Canadians to access, spend and send funds whenever and from wherever they choose. With nearly 300 financial institutions connected to our network, we enable payment and ID experiences that support Canadians’ accelerated use of safe and digital payments while prioritizing interoperability, security, privacy, and inclusivity. We are proud to be one of Canada’s leading and most trusted financial brands, with Canadians choosing Interac products an average of 18 million times a day to pay and exchange money. Interac champions workplace culture and corporate citizenship based on the principles of responsibility, diversity and inclusion

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