Position Summary
The Operations Intern serves as a key member of our operations team, which supports the account management and business development teams. The Operations Intern plays a central role in helping to guide clients through our onboarding, product delivery, and renewal process to help drive revenue growth. Primary responsibilities include executing operations and logistics for our training programs, helping to enhance client relationships, which could be across corporate, public, and university verticals, and contributing to key account retention and expansion. The Operations Intern must thrive in novel, high-stakes situations that require creativity, intuition, and big-picture thinking, and will have an opportunity to work closely with senior leaders at Wall Street Prep as well as with decision-makers at top investment banks, private equity firms, and Fortune 500 Companies
Key Responsibilities
Seminar Logistics:
- Pre-seminar
- Logistics Documents - assist in creating and filling in seminar engagement information
- For virtual seminars, creating virtual meeting links
- Create feedback survey and links in the Logistics doc
- Create and/or edit training reports for seminar engagements
- Create client presentations for client kickoff calls in PowerPoint
- Assign POllEV accounts for seminar engagements
- Help with researching travel options for instructors
- During/Post-seminar:
- Downloading and editing training reports that program managers will then share with clients
- Create seminar review decks using PowerPoint
- WSP LMS:
- Complete client group uploads or individual setups in WSP LMS
- Data Usage Reports: pull course progress and assessment reports and format them so they are client ready
- Monitor Asana and keeps things up to date:
- Calendar invites
- Zoom info/welcome
- Asana board/tasks
Misc tasks:
- Seminar Certificates
- Scheduling calls/meetings
- Ad-hoc projects / data collection (number of training days, in-person vs virtual, type of client)
- Seminar Feedback Data collection- Adding survey feedback to Instructor Feedback tracker
Required Education and Experience
- Currently enrolled as a sophomore or junior in an accredited college or university.
- Strong academic record with a demonstrated interest in program management or operations.
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively in a team-oriented environment.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) or other relevant software.
- Strong analytical and problem-solving skills.
- Previous internship or relevant coursework experience is a plus.
Work Environment
- Summer Internship: May - August
- 20-40 hours per week
- $20 USD per hour
- Hybrid: in Newton office 2-3 days a week
CORE COMPETENCIES
- TEAMWORK – As an Operations Intern, you will work with a diverse set of individuals and you must have the ability to empathize and collaborate with individuals from a range of background and experiences.
- INTEGRITY – Much of our work is dependent on trust and respect, so consistency of actions and taking responsibility for one’s own actions is very important. We value team members that strive to do what is right.
- ACCOUNTABILITY – We value the ability of our team and organization to honor our commitment to clients and to other team members.
- HUMILITY – Value openness and curiosity to learn from team members and all that we serve. Be open to personal change and continuous improvement.
- RESULTS-DRIVEN – Have an excellent track record of outcomes. Our clients depend on us to deliver top quality trainings and content. Every task (small or great) should be geared at delivering excellent work and results.
- TRANSPARENCY – At WSP, we pride ourselves on being transparent about our work and methods. Every team member should embody honest and open communication.
WHAT WE OFFER
- A fun, lively, startup culture
- Core values-based leadership
- Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode company
ABOUT WALL STREET PREP
Wall Street Prep (WSP) is the leading provider of financial services training solutions to the world's preeminent investment banks and private equity firms. Founded in 2004, WSP seeks to bridge the gap between academia and the real world by providing our clients with the practical skills and knowledge needed to succeed in the finance sector. We provide clients with this hands-on, competitive edge through classroom training led by experienced industry practitioners as well as through online self-study programs designed by subject matter experts. WSP's clients include global investment banks, private equity and investment management firms, Fortune 500 companies, and top undergraduate business and MBA programs.
Wall Street Prep is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status or any other legally protected status. We celebrate diversity and are committed to building an inclusive work environment where all team members are encouraged to be their authentic and whole selves.
Top Skills
What We Do
Wall Street Prep is a global financial training firm. Established in 2004 by investment bankers to train the financial services industry, Wall Street Prep trains over 10,000 professionals and students annually. Our client list includes the world's top investment banks, private equity firms, Fortune 1000 companies and business schools. Our online training and instructor-led boot camps are direct adaptations of our corporate training, making Wall Street Prep the ideal choice for those looking to break into finance.
