Program Management Associate

Job Description
You are customer focused, enjoy developing talent, executing programs, creating engaging program content, and building and analyzing data models to drive program KPIs. A role as a Program Management Associate with Commerical Banking Sales & Business Enablement is for you.
As a Program Management Associate in Commercial Banking on the Sales & Business Enablement team, you will focus on programs to facilitate matriculation of experienced newly hired bankers. You will report to the Program Director, New Hire Matriculation, and will assist in managing the execution of programming for new hires as well as provide data and analytic support. As a member of the team, you will partner closely with leaders in the Commercial Banking business, Business Support Management, and partners across HR in New Joiner Experience, Learning, and Business Advisory to successfully deliver this program.
Job Responsibilities:

• Assist the Program Director and team in the management of all program-related tasks, including but not limited to program logistics, scheduling, enrollments, communications, processes, and ongoing reporting.
• Build interactive and engaging sessions plus resources and playbooks to empower new joiners and managers.
• Maintain, prepare, and summarize Executive reporting materials on key program initiatives.
• Work closely with VP to facilitate ongoing programming - attend, lead, and facilitate meetings and program sessions in front of large audiences as needed.
• Maintain program KPIs, plus develop processes to gather data from various sources to provide holistic view of new joiner participation and provide deeper analytical insights to program leads.
• Coordinate with Analytics team to align data to other data models.
• Manage workflow and improve efficiency of monthly reporting of matriculation insights to managers.
• Analyze trends related to Banker Matriculation Model and provide insights to program lead.
• Maintain overall program success metrics and improve workflow for efficiency.

Required qualifications, capabilities and skills:

• 3 plus years relevant experience post-college graduation; experience in a program management role a plus.
• Expertise with Microsoft Office suite, particularly Excel and PowerPoint, with ability to leverage data and build visually appealing executive insight reporting.
• Experience designing and facilitating programs as well as build engaging and interactive activities and modules that complement adult learning styles and drive outcomes.
• Superior analytical, leadership, interpersonal and written/verbal communication skills across audience levels.
• Ability to work with large data sets to pull trends and insights.
• Ability to articulate complex concepts clearly to different audiences.
• Inclusive leadership skills with the ability to collaborate across different groups.
• Ability to lead meetings and conference calls for independent workstreams; accuracy and attention to detail is critical.
• Ability to travel to various office locations.

Preferred qualifications, capabilities and skills:

• Understanding of Commercial Banking.
• Strong attention to detail, organizational skills and follow-through.
• Working knowledge of Alteryx.
• Ability to learn new technologies (Mentimeter, SharePoint, etc.).

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.