At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the LifeMedtronic is working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As one company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. This is the ideal opportunity to join us and be part of our commitment to the health of others.
To support the administrative duties within the Product Support team in Heerlen, we are looking for someone to fill the role of Admin support full-time for 7 months with possibility to extend and expand scope of support.
Responsibilities may include the following and other duties may be assigned:
- Handle holiday loaner pump requests by phone and e-mail and ensure on or above-target compliance with set quality standards on contact handling procedures and customer experience
- Register order requests in the CRM/SAP systems
- Make pick-up appointments with customers for pumps that need to be returned and follow up on all open pump returns
- Completion and accuracy rate on administration
- Handle any supply-related requests
- Understand workflows, country related procedures and policies, and maintain close contact with stakeholders
- Contribute to the implementation of new or improved processes and conformance to prioritised admin workflow.
Required Knowledge and Experience:
- Skilled SAP user; MS Office proficiency
- Proven skills in time and task management, and self-organisation
- Ability to record and present information clearly and in concise, grammatically correct language, both verbally and written in Dutch, English, and preferably French
- Flexible attitude, comfortable switching between admin tasks and handling calls.
Experience in a comparable back-office, administrative role is considered an advantage for this role.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
Top Skills
What We Do
Medtronic is a global healthcare solutions company operating in approximately 160 countries. We are committed to improving lives through our medical technologies, services, and solutions.
Since our beginning, 60 years ago, our Mission has remained the same: to alleviate pain, restore health, and extend life for people around the world. The Mission is our ethical framework and inspirational goal guiding our day-to-day work. It reminds us that our efforts are transforming millions of lives each year.
To meet the needs of patients and healthcare professionals around the globe, we operate from more than 370 locations in approximately 160 countries.
