About Fairmoney: Fairmoney is a pioneering fintech company, committed to revolutionizing financial services across Africa with our innovative lending solutions and prospective full-service banking capabilities. We strive to enhance financial inclusion, offering our customers greater control, visibility, and freedom in managing their finances. With operations already thriving in Zambia, we are set to expand into South Africa, aiming to replicate our success and adapt our proven strategies to a new market environment.
About The Role: The Product Operations and Strategy Lead will be instrumental in spearheading Fairmoney’s strategic growth in Zambia while leading our market entry and expansion in South Africa. This role demands a dynamic leader who can manage existing operations while simultaneously setting up new processes, teams, and strategies in a different market. The Lead will oversee the P&L for both regions, driving business growth, operational excellence, and strategic initiatives aligned with Fairmoney’s global objectives.
What You’ll Be Doing:
- Strategize and execute on growth initiatives in Zambia, optimizing and expanding existing lending operations to increase market share and profitability.
- Develop and implement a comprehensive entry strategy for launching lending services in South Africa, ensuring alignment with regional needs and Fairmoney’s overarching mission.
- Manage the P&L for both South Africa and Zambia, closely monitoring performance metrics and making strategic decisions to ensure financial targets are met.
- Lead cross-functional teams across both markets to deliver on key projects and initiatives, ensuring resources are efficiently allocated and goals are achieved.
- Build and maintain strategic partnerships and negotiate commercial terms to enhance service offerings and competitive positioning in each market.
- Act as the primary regional representative for Fairmoney, interfacing with senior executives and stakeholders to provide insights and updates on market dynamics and operational progress.
Why Join Us: Join Fairmoney to play a pivotal role in a fintech revolution across Africa. You will be part of a dynamic team that values innovation, impact, and a great employee experience. This role offers a unique opportunity to drive significant growth in Zambia and introduce transformative financial services in South Africa.
What You’ll Need:
- A degree in Business, Finance, Engineering, or another relevant field from a top-tier university.
- At least 5 years of experience in operations, strategy, or product management within a high-growth technology or financial services company.
- Proven track record of managing operations and driving growth in established markets, as well as launching new products or services in emerging markets.
- Strong leadership skills with experience in managing diverse teams across different geographic and cultural backgrounds.
- Excellent problem-solving abilities, with a knack for turning complex challenges into scalable solutions.
- In-depth understanding of the financial services regulatory environment and market dynamics in both South Africa and Zambia.
- Demonstrated resilience and adaptability in fast-paced and changing environments, with a commitment to fostering an inclusive and diverse workplace.
- Paid Time Off (25 days Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Training & Development budget
- Paid company business trips (not mandatory)
- Contract: permanent or B2B
- Remote work
Recruitment Process
- Screening call with Senior Recruiter
- Technical Interview with the Director of product - Lending
- Take home case study
- Interview with the team and key stakeholders (CEO,CFO)
What We Do
FairMoney is building the leading mobile bank for emerging markets. Our goal is to rebuild Africa's money story by offering Tier 1 digital financial services to merchants and consumers alike.
In our key market; Nigeria, FairMoney is currently the Most downloaded fintech app in Nigeria with over 10 million downloads and the #1 digital bank in Nigeria.
FairMoney offers a range of digital financial products including, near-instant digital loans 24/7, investment products, savings, payments, and cards directly via its mobile app.
We give 10,000 loans daily (one every 8 seconds!) in Nigeria and India, and have banking operations in Nigeria, with over 6 million users.
We're backed by international investors and have raised a total of $89.9M in funding, to support our development.
FairMoney is unique thanks to its international exposure (with offices on 3 continents) and its impact-driven mission: we bring financial inclusion to underbanked people in emerging markets!
We are a team of close to 600 people, and for most of the positions, it's possible to join FairMoney remotely or in one of our offices: in Paris, Bangalore, Lagos, and Riga.
We value candidates who embrace our company values:
• Growth Mindset – We believe in the power of a Growth Mindset, not fixed or static.
• Big Plans, Bigger Ambitions - We make big plans, and have even Bigger Ambitions. We are here to build massive scale and drive the fintech revolution across Africa.
• Talent has no passport - We believe that Talent Has No Passport. While opportunity may not be evenly distributed across the world, talent is.
• Start with the Client – We Empathize with our users to optimize our impact. Many of us don’t live where our customers do - we must go in-depth to understand their pain points.
Discover our other values during your discussions with the team.
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