Product QA

Posted 6 Days Ago
Be an Early Applicant
Bogotá, Bogotá, D.C.
Mid level
Digital Media • Gaming • Sports • eSports
The Role
The Product QA will ensure the quality and performance of RSI’s product offerings by developing testing strategies, coordinating product development, conducting end-to-end testing, managing feature rollouts, and collaborating with various teams for seamless product integration. The role also involves monitoring and addressing any issues that arise during product implementation.
Summary Generated by Built In

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

 

We are looking for someone who is passionate about ensuring product quality to delight our users. The Product QA is responsible for ensuring the consistent quality and performance of RSI’s product offerings in LatAm. This role involves developing and executing comprehensive testing strategies for both new and existing product features. The specialist will collaborate with the VP of LatAm, the Director of Operations, and cross-functional teams to identify product requirements, perform rigorous testing, monitor for bugs, and manage the implementation of new features across LatAm markets.

  • Key Responsibilities
    Product Coordination and Development
  • Collaborate with the VP of LatAm and Director of Operations to define and prioritize product developments.
  • Act as a liaison between LatAm markets and the product development team, ensuring local market needs are considered.
  • Document and communicate product requirements and updates effectively.
  • Continuous Product Testing and Bug Identification
  • Develop and maintain a robust testing framework to consistently evaluate existing product features.
  • Perform regular audits and tests on current products to identify bugs, usability issues, or performance inconsistencies.
  • Work proactively with technical teams to address and resolve any discovered issues promptly.
  • Quality Assurance for New Features
  • Conduct thorough end-to-end testing of new product features, ensuring they meet functional and user experience standards.
  • Develop and execute detailed test plans for new developments.
  • Document test results and provide actionable feedback to development teams to improve product quality.
  • Feature Implementation Management
  • Manage the rollout of new product features across LatAm markets, ensuring a smooth and timely launch.
  • Provide comprehensive training and documentation for internal teams to support effective feature adoption.
  • Monitor post-launch performance to address any issues swiftly and ensure customer satisfaction.
  • Cross-Functional Collaboration
  • Align with technical teams, marketing, compliance, and other departments to ensure seamless product integration.

Act as the primary point of contact for product-related issues or escalations from LatAm markets.

Required Skills:

  • Strong analytical and problem-solving skills with a focus on identifying and resolving bugs.
  • Exceptional attention to detail and a proactive approach to quality assurance.
  • Proficiency in QA tools and software for test planning, execution, and reporting.
  • Excellent communication and collaboration skills to work across diverse teams.
  • Ability to manage multiple projects and prioritize tasks effectively in a dynamic environment.

Qualifications:

  • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
  • 3+ years of experience in product quality assurance or a related role, preferably in the gaming, technology, or online platform sectors.
  • Familiarity with agile methodologies and the product development lifecycle.
  • Experience in the LatAm market and knowledge of regulatory environments is highly desirable.

 

What makes us great:

  • Comprehensive compensation
  • Work-life balance initiatives
  • Autonomy – we embrace personal freedom and responsibility
  • Creativity – we are open to new ideas of how we can be better
  • Growth – we want you to develop personally as well as professionally
  • Top-notch professionals who are passionate about what they doing
  • People-oriented environment and supportive atmosphere

As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity, and expression, marital status, family status, lifestyle, age, culture, religion, military, and veteran status, citizenship, or disability.

Be at the forefront of this ground-breaking industry! Apply now!

The Company
HQ: Chicago, Illinois
800 Employees
Remote Workplace
Year Founded: 2012

What We Do

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

RSI was named the 2022 EGR North America Awards Operator of the Year, Customer Service Operator of the Year, and Social Gaming Operator of the Year. RSI is committed to industry-leading responsible gaming practices and seeks to provide its customers with the resources and services they need to play responsibly. For more information, visit www.rushstreetinteractive.com.

Why Work With Us

RSI is fueled by the people who drive our business day-in and day-out. We're dedicated to treating everyone with respect and trust. We embrace personal freedom and responsibility. We trust our team to make tough decisions - and we empower them to get stuff done. Most importantly, we like having fun along the way.

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