Product Owner

Job Description
DESCRIPTION:
Duties: Monitor, create, and maintain prioritized backlog of Epics and user stories that support the defined product vision, strategy and roadmap. Collaborate with customers, stakeholders, and leaders to gather problems to solve and capitalize. Document functional, non-functional, user experience and control requirements, user journeys, wireframes, and use-cases. Partner with individual and cross-organizational team members, which include global product team, development team, control team, and operations team to discuss business and product goals to define the necessary strategies, roadmaps and solutions to be implemented. Define product launch, marketing, support and training strategies, and assist with pre and postproduction implementation activities. Perform internal and external market research to understand the competitive landscape, identify new technologies to market, and remain fluent on applicable industry best practices to influence product decision making. Establish business, customer, and product success metrics, OKRs, KPIs and KRIs, and produce the necessary data-driven reporting, analytics and visualizations that provide insights into metric health. Ensure product, marketing, and support artifacts with product enhancements. Assist end-users with the triaging, identification of suitable workarounds, mitigation of risks and resolution of reported issues and incidents. Serve as a subject matter expert on control objectives, procedures, and requirements in order to effectively engage with internal and external control partners and auditors, timely mitigate any identified control related issues, and ensure an overall reduced risk environment for respective products. Guide architectural, infrastructure, technical designs, costs, and feasibility to ensure satisfactory solutions for problems and opportunities. Facilitate Scrum and agility related ceremonies and activities for the entire team. Mentor and coach employees and junior colleagues.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Business Administration, Management & Information Systems, Computer Science, Business Management, or related field of study plus Seven [7] years of experience in the job offered or as Product Owner, Business Analyst or related occupation.
Skills Required: Requires experience in the following: Identity and Access Management (IAM); Role Based Access Control (RBAC); Policy Based Access Control (PBAC); Control and Risk Management; Data analytics; AI/ML technologies; success metric management; agile and scrum software Development principles; Product Management; Atlassian products including Jira, confluence, and Jira align; ServiceNow; SailPoint IQ; Figma; Oracle SQL; and flow charts and functional diagrams.
Job Location: 1111 Polaris Parkway, Columbus, OH 43240.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.