Product Owner

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.

WHO WE ARE

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance. 

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location. 

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”! 

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter. 

WHAT YOU’LL DO

The Product Owner is responsible for the product, carrying out the product vision, and ensuring the ROI. Manages one or more medium complexity projects or one complex project, and guides the overall product goals within an engineering program.

The Product Owner is the key product stakeholder within the program and responsible for a cohesive, comprehensive, and practical product. The Product Owner understands the usage, market, needs, and business purpose of the product domain for which they are responsible. Responsible for Release Planning, Sprint Planning, creating a Product Backlog of Epics and Stories, identifying Risks, and assisting the program with pertinent Domain Knowledge, and makes final decisions within the program on Product solutions and design that will shape the product. The Product Owner is a liaison between the program and Product Management regarding the product which includes working closely with Product Management to negotiate product scope, communicate product vision decisions from the team, and helping to meet the needs of additional stakeholders. Acts as an advocate of Agility.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

Liaison & Communication

• Strongly represents, interfaces with and engages the business user/product management.

• Acts as a fully integrated team member.

• Uses clear goals to communicate the project vision at the beginning of every release and sprint so that the team understands and is equipped to realize it.

• Makes business decisions and clearly communicates requirements through epics and stories so they are understood.

• Communicates status outside the team.

• Collaborates with the team, senior product owner, product management, leadership and other teams

• Presents the product vision, goals, etc. to the engineering team, product management and the customers

Development

• Responsible for managing one or more medium complexity projects or one complex project

• Creates, maintains, prioritizes, and sequences the product backlog based on business value or ROI.

• Creates user stories and advanced acceptance tests from themes and features granular enough for a single sprint.

• Prioritizes user stories or defects/bugs by business value.

• Decides which user stories or defects/bugs are scheduled into sprints.

• Provides rapid feedback.

• Participates in project planning, daily stand-up meetings (scrums), reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings.

Application Support

• Reviews deliverable and demonstrable code after every sprint, and has the authority to accept or reject.

• Develops and maintains standards for testing and progress visibility.

• Provides strong progress reporting.

• Assists as needed with backlog maintenance.

• Assists with internal and external communication, improving transparency, and radiating information of features and defects/bugs.

• Assists with prioritization and resolution of defects/bugs.

• Works with clients/end users on understanding business impact of a defects/bug and providing potential work arounds

Team Management

• Maintains accessibility and participates proactively and constantly in the team activities.

• Steers the project to ensure delivery of business value.

• Remains visible, vocal, and objective.

• Provides support and assistance to junior product owners

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

QUALIFICATIONS/REQUIREMENTS

Education and Work Experience:

• Bachelor’s degreeor higher education level, or its foreign equivalent, in Software Engineering or related discipline

• Total Work Experience: minimum of 8 years

• Product Experience: minimum of 8 years

• Domain Experience: minimum of 8 years

Specialized Knowledge, Skills, and/or Abilities:

Product & Domain Knowledge

• Must have a strong knowledge in one industry domain

• Must have a strong knowledge in one Duck Creek Product

• Overall knowledge P&C Insurance

• Some awareness of the business strategy for the supported product lines

• Must have some awareness of the software development domain

Agile/Program Management Skills/Knowledge

• Strong knowledge of how to plan for a release

• Strong Knowledge of sprint planning

• Strong Knowledge of Agile Methodology

• Strong knowledge of agile estimating techniques

• Should have insight into continuous integration and test-driven development

• Must be organized

Other Requirements:

• Travel: 0-10

• Work Authorization: Legally authorized to work in the country of the job location.

WHAT WE STAND FOR

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status. 

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/

Please let us know if you encounter accessibility barriers with our web content by sending an email to [email protected].

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.