Product Operations Specialist

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

The Product team uses creativity, research, insights, and operational excellence to steer our product vision across Snap Inc. This team of Designers, Scientists, and Product Managers works in a highly collaborative environment to build the products and experiences that innovate and improve the performance of Snap's advertising platform and user experiences. Together these teams drive value and success to our customers and bring our community together in new and special ways.

We’re looking for a Product Operations Specialist to join the Product team at Snap Inc!

What you’ll do:

• Support our Product team by managing key processes, enabling clear and structured roadmap reviews, and enhancing cross-functional alignment.

• Bring expertise in process design, a familiarity with coding, and deep knowledge of project and process management tools.

• Collaborate with Product, Engineering, Operations, and Comms and Marketing teams to drive operational excellence.

• Own and streamline product tooling to enable seamless collaboration. 

• Identify and implement new tools where appropriate, driving adoption and best practices within the team.

• Run the product team’s roadmap and related processes. 

• Ensure close coordination with XFN teams that rely on Roadmap for release planning and GTM. 

• Coordinate with Product and Design leaders to ensure our Roadmap Reviews are facilitating alignment, and calibrating our priorities.

• Design and refine processes that enhance cross-team collaboration and alignment, including primarily via our Roadmap Review process. 

• Identify gaps in current processes and recommend solutions for greater efficiency.

• Facilitate clear and consistent communication of product plans, updates, and changes across the organization, ensuring all teams have visibility into the product development process. This will be done through emails and large meetings.

• Support data-informed decisions by setting up processes to gather, analyze, and share insights that guide product strategy. 

Knowledge, Skills & Abilities:

• Demonstrated experience in designing and implementing efficient, scalable processes with a strategic mindset to solve complex challenges. Passion for continuous process improvement and innovation.

• Strong experience with project tracking and process management tools (e.g., Notion, Asana, Jira, Coda).

• Skilled in data analysis and process evaluation.

• Proven ability to work effectively with various teams

• A foundational understanding of coding, though no hands-on coding is required.
   

Minimum Qualifications: 

• Bachelor's degree or equivalent years of experience

• 4+ years in product operations, or a consulting role focused on operational efficiency, process optimization, or strategy within a fast-paced, cross-functional environment

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Zone A (CA, WA, NYC):

The base salary range for this position is $94,000-$141,000 annually.

Zone B:

The base salary range for this position is $89,000-$134,000 annually.

Zone C:

The base salary range for this position is $80,000-$120,000 annually.

This position is eligible for equity in the form of RSUs.