Product Operations Associate

Posted 9 Days Ago
New York, NY
Entry level
Digital Media • Information Technology • Other • Software • Sports
Fubo is the world’s only sports-focused live streaming TV service.
The Role
The Product Operations Associate will help enhance the user experience by managing content strategy, campaign management, data analysis, and user feedback, while collaborating with multiple teams.
Summary Generated by Built In

About Fubo: 

With a mission to build the world’s leading global live TV streaming platform with the greatest breadth of premium content and interactivity, FuboTV Inc. (NYSE: FUBO) aims to transcend the industry’s current TV model. Fubo operates in the U.S., Canada, France and Spain. The company also has a growing technology center in Bangalore, India that is developing strategic product and technology features for the global Fubo platform.

We’re rapidly growing in employees, subscribers, and content offerings! Which means we need your help taking us to the next level. 

Fubo is committed to excellence through diversity, which involves attracting talented people from diverse backgrounds and traditions. We encourage everyone to apply.

About the role: 

*This role is a New York City based HYBRID position. Candidates must be located in NYC, and willing to come into the office on a hybrid basis, three times a week (Tuesday, Wednesday, Thursday).*

Fubo is looking for a product operations associate to help take our streaming tv service to the next level. We are looking for a motivated, creative, disciplined and solutions-oriented individual with a passion for user experience. The role will have a direct impact on the Fubo product and how users interact with it on a daily basis. 

As a member of this centralized team, the associate will be a key contributor in conversations around editorial strategy, operational efficiencies, testing optimization and more. The ideal candidate must be comfortable working in a fast-paced environment, and will be tasked with critical responsibilities such as:

  • Content Strategy – Collaborate with the team on merchandising plans for upcoming tentpole events including sports, entertainment, news and holidays. Curate content collections and appropriately set them up within Fubo’s internal content management system (CMS). 
  • Content Management – Configure collections and other promotional elements in the CMS for Fubo’s various user plans and groups.
  • Campaign Management - Ensure that Fubo’s sports and entertainment calendars are maintained daily. Thoughtfully and proactively build an on- and off-platform merchandising strategy for all of Fubo’s tentpole content. Work with marketing, sales and design teams to align on overall messaging strategy. In addition, manage Fubo’s on-platform promotional calendar on a daily basis.Content Prioritization - Effectively communicate Fubo’s event calendar to appropriate internal and external stakeholders. Provide enough detail and relevant metrics to enable teams to understand Fubo’s content and library for their unique needs.
  • Data Analysis – Set up dashboards and perform ad hoc queries in our analytics tool (Amplitude) that answer questions about usage and enable us to track key metrics.
  • Competitive Analysis – Compare features, user journeys, designs, etc. of other digital products to Fubo, uncovering opportunities for improvement. Create reports/presentations and share with the organization.
  • User Feedback - Organize user feedback from app reviews, social media and customer service so that we can prioritize improvements/bug fixes.

The successful candidate will be able to demonstrate examples of the following skills:

  • Foundational understanding of sports, entertainment and pop culture as well as the evolving streaming landscape
  • Attention to detail
  • Ability to organize information
  • Ability to develop and articulate an informed opinion
  • Communication skills - sharing the right information in the right way at the right time
  • Comfort with public speaking
  • Comfort with/knowledge of technology used to create digital experiences
  • Basic photoshop and design skills to work with design templates prepared for on-platform promotions would be a bonus

Perks & Benefits:

  • At Fubo, you will have the opportunity to personally influence what live media looks like after it goes through its next big transformation
  • Fubo provides a highly competitive compensation based on experience and market standards
  • Robust benefit package including Health/Dental/Vision coverage sponsored up to 100% for employees, 401k, Life Insurance, and commuter benefits
  • Free Premium Fubo Account
  • Unlimited PTO days and regular company-wide activities.
  • Fubo's main Headquarters are located in Midtown Manhattan, with offices in Denver, Paris, and Bangalore
  • Fubo is an e-verified company

Fubo’s minimum base salary for this role if hired in New York City is $60,000 per year; maximum base salary for this role is $75,000 per year. Additionally, this role is eligible to participate in Fubo's equity plan, annual cash bonus plans, unlimited PTO, and a full range of medical benefits. The final offer amount will be at the company’s sole discretion and determined by multiple factors, including years and depth of experience and expertise, location and other business considerations. 

Top Skills

Amplitude
Cms
Photoshop
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The Company
HQ: New York City, NY
575 Employees
Hybrid Workplace
Year Founded: 2014

What We Do

With a mission to provide the world’s most thrilling sports-first live TV experience through the greatest breadth of premium content, and interactivity Fubo is focused on bringing to life its vision of a streaming platform that transcends the industry’s current virtual MVPD model.

Why Work With Us

We are a diverse group of individuals, creatives, technologists, analysts and more. Some of us love sports, some binge the news, others prefer rom-coms. But we are united by a common goal — to create a streaming platform that transcends the industry’s current virtual MVPD model.

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