Product Manager
Location - Bexhill, London or Leicester (Hybrid, one day per week on site)
Welcome to Hastings Direct - From our Group HR Director Pam Angel
We’re a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we’ve made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same – building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.
The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD. If you like what you see, we hope you'll consider joining our team.
We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you.
Role overview
The Multicar team is accountable for building and scaling Hastings Multi Car product, growing the product to become a market leader, enabling transition to Multi Product.
As a Product Manager, you will work closely with the Commercial Manager and other key stakeholders across the business to deliver first class customer experience.
Job details
- The day to day responsibilities of the role will be split into 5 rough subcategories:
- Propositions Strategy - You will be accountable for driving and delivering the product strategy an a long term vision of the product.
- Change Management - You will drive he Multi Car change process forwards by working effectively with the wider business, supporting the prioritisation of initiatives in accordance with business needs, gathering cross-functional business requirements and be an integral part of the project team.
- Backlog Ownership - Be accountable for defining and prioritising the product delivery roadmap into a single view according to both customer and business value. Utilise a data-led approach to prioritisation.
- Regulatory Compliance - Ensure adherence to regulatory responsibilities, such as product reviews, consumer duty considerations and in managing product performance – ensuring we deliver fair value to our customers.
- Product Governance - Ownership of product governance, leading on ensuring we have appropriate workarounds are in place, removal of manual process through change delivery. Accountable for post release testing approach for the proposition.
Essential skills/experience
- We are looking for someone who has previous experience in a product management / executive type role.
- A good Commercial Acumen is essential, with knowledge of business case processes and managing P&L lines.
- We would also like to see a proven customer-centric approach, with the customer at the heart of all considerations.
- The teams also utilise Agile development methodologies so we would nee to see a good understanding, especially SCRUM.
- A large part of the role is stakeholder management / engagement so strong relationship building skills is a must.
- Experience of the insurance industry and in life servicing would be a distinct advantage.
The interview process
Our interview process involves the below:
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Recruiter screening call
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1st stage interview with hiring leader
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2nd interview with hiring leaders leader / peers.
As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website
Regrettably we are unable to offer sponsorship for this role
Benefits: in addition to a competitive salary and £5k car allowance you will also receive…
Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail
Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus
Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen
Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support
Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs
There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….
Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.
At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.
Job posting end date:
09/05/2025
Top Skills
What We Do
Hastings Group is a fast growing, agile, digitally focused general insurance provider providing services to the UK car, van, bike and home insurance market. Big enough to compete but small enough to grow, the Group has strong relationships with all major price comparison websites, a cost effective digital marketing model and a focus on customer retention.
Hastings provides refreshingly straightforward products and services to UK car, bike, van and home insurance customers.
A multi-award winning business, Hastings has over 2.7 million customers and over 3,400 colleagues.
The Group operates as an integrated insurance provider with two businesses. The Group’s Retail business, Hastings Insurance Services Limited, is responsible for the end customer pricing, fraud management, product design, distribution and management of the underlying customer relationships. The Group’s Underwriting business, Advantage Insurance Company Limited, engages in risk selection, underlying technical pricing, reserving and claims handling.
Retail is supported by, and benefits from, Underwriting’s prudent approach to risk and reserving and also benefits from the Group’s panel of insurance partners who provide additional underwriting capacity. The Group’s integrated model deliberately separates underlying product manufacturing from its distribution.
