Product Manager

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The Role: Commercial/ Product Manager

A key role of the Propositions team with the Individual Life & Pensions (IL&P) Business Unit is to make sure that our existing propositions remain appropriate for their target market and deliver the promised outcomes throughout the lifetime of the customer relationship. In order to do that we need to understand and deliver all product promises to customers in line with legislative and regulatory requirements.

We are seeking a high performing product/commercial manager, with experience of managing and reviewing existing propositions, to support our Annual Value Assessment work. The Annual Value Assessment is complementary to our existing Product Review Process by annually evaluating the fairness of charges for relevant products in relation to the overall benefits received.

This is a great opportunity to play a key role in supporting our existing customers by assessing and reviewing that they are achieving good outcomes and ensuring regulatory expectations are being met.

You will be part of the Conduct & Enablement Team which is responsible for ensuring that our existing Propositions are operating within M&G’s Conduct Risk appetite, including responsibility for the design and delivery of product assessment activities across our existing Propositions.

You will also support other key strategic projects, while also being involved in the completion of proposition reviews and supporting other activities.
 

Key Responsibilities for this role

• In conjunction with colleagues/SME’s, take the lead in the preparation and completion of the Annual Value Assessment work for existing IL&P products.
• Undertaking analysis on a range of product-related data and insight, using your product experience to interpret information, and present this in a way that informs the end reader.
• Presenting relevant assessment findings clearly and succinctly, and drafting value for money documentation for managerial review.
• Providing written and oral briefings to managers and other staff.
• Preparing and completing product reviews in line with the existing review schedule and methodology.
• Reporting on gaps or issues that have been identified in order to ensure delivery of good customer and business outcomes.
• Identifying and proposing enhancements or actions to ensure good customer outcomes.

Key Skills and Experience Required:

• Strong level of knowledge of the life, pensions or broader asset management investment products.
• Relevant knowledge and experience of the regulatory environment including, but not limited to, the FCA’s Consumer Duty.
• Excellent communication and stakeholder management skills, with the ability to build strong relationships with business units and project teams
• Strong influence and negotiating skills with an ability to manage a variety of stakeholders.
• Good report writing skills so that key messages are understood.
• Good planning and organisational skills to be able to handle multiple priorities.

Work Level: Manager Expert

Recruiter: Phoebe Ewers

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions.  Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job, will be offered an interview if they 'opt in' to the scheme when applying. 

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: [email protected]