Platform Product Manager

Job Description

You would join our team as a Platform Product Manager and define the future of the underlying Texada platform, develop shared services, and lead AI tooling. You will understand the needs of our customers, and other product managers, and work with our development teams to meet those needs with technology. We are seeking someone who enjoys thinking about the people who will be using our products. They seek to understand use cases, and build things that will feel familiar and easy to use, even in a complex business environment. You will be working on the equipment growth platform for the heavy equipment industry such as CRM, quoting, work order management, and service delivery tracking tools. 

The Texada development team is a diverse group of individuals working together to build amazing new products and services for our customers.

Work Location

This position is remote/hybrid. Our home office is located in Mississauga, ON. Although there are no regular office days, you may be required to attend occasional meetings in person.

How you will be contributing

• Interface with internal and external stakeholders and end users to gain an understanding of the user and buyer needs and aspirations
• Research how companies and users use Texada products, and develop a vision for the future of your product
• Prioritize feature requests to build the product roadmap to achieve business and product goals
• Define the Go-to-Market (GTM) strategy for your product
• Launch new features, and product lines by working with marketing, sales, onboarding and support teams
• Work with UX on use cases and designs for end user feedback
• Be the voice of the customer in product/development discussions
• Provide clarification on expected functionality, and be the expert in your products
• Look for market opportunities that Texada should move towards
• Lead or participate in other assigned projects

What we hope to find in your background

How do you know if you will fit in? We are looking for enthusiastic, entrepreneurial, out-of-the-box thinking individuals who are out to change the world. We can teach you what you need to know about our products and customers. We really want exciting people with lots of potential who will bring their 'all'. 

Competencies for Success

• 4+ years of Product Management experience in the B2B tech space
• Experience working with APIs, analytics, integrations, and core services
• Experience engaging with customers of software in a product management, customer success, services, support, or other roles
• Experience working closely with engineering teams being able to engage on technical topics
• Experience with sales tech, martech, rental, service management, heavy equipment, or the construction industry is a plus
• Ability to influence people cross-functionally 
• You think automation is important – and seek out processes, systems and tools that enable better decision making with minimal re-work

How to grab our attention

• You are someone with an insatiable curiosity to learn. When something has always been done a certain way, you wonder why nobody has begun to do it differently
• You are someone who refuses to believe “no, we can’t do that” is an acceptable answer to a question, and inspire eye rolling from how much you ask the question “why not” of your colleagues
• People really like working with you. You are kind, social, humble, and want the best for others.
• You want to be able to see how the work you do each day can positively impact the product, our customers, our users, and the company
• You dream of directly contributing to the success of a great organization
• You think technology can help change the world – you read Techcrunch and/or VentureBeat, and have ambitions to perhaps start your own company some day
• You usually don’t immediately know the answer to everything – but you are adept at using tools and seeking opinions to get the right answer

Who you will be working for

Serving leading equipment dealers and rental houses in North America, Australia & New Zealand, and Europe, Texada Software specializes in SaaS solutions tailored for the equipment rental, sales, and service industries. Established in 1984, the company leverages extensive industry experience to offer a comprehensive platform that manages the entire equipment lifecycle. This includes everything from customer relationship management and service delivery to inventory and rental asset management. Texada's software facilitates efficient operations across multiple facets of business management, streamlining processes such as equipment rental, service management, and sales productivity through innovative tools and features designed to enhance customer engagement and operational efficiency. www.TexadaSoftware.com

At Texada We Are…

Purposeful, Passionate, and Proud: We are here to make a difference - to our industry, our customers, and to each other.

Innovators & Learners: We innovate our products and our company. Our innovation involves trying new things, that sometimes work well and other times doesn’t. As we try we learn, and as long as we learn we are succeeding. 

Driven to improve, not to be perfect: We are fanatical about improving our products and our company. Our bias is for improvement, not perfection. “Most Improved” is our favorite award.

Delivering our Long-term Vision Today:  We have a long-term vision for transformation in our industry. Our vision is for the long term, but we are impatient to bring it to life. We find ways bring our vision to life today.

PowerfulTogether: We recognize that while we are built from different people and cultures we are better and stronger together. We embrace our diversity with a firm commitment to being PowerfulTogether.

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Texada is committed to Employment Equity and encourages applications from every race, religion or belief and ethnic origin, regardless of age, disability, sexual orientation, or gender identity.

Texada fosters an inclusive and accessible environment. If you need assistance or an accommodation during the recruitment process, you may contact us at and we will work with you to support your request.