Product Manager

Company Description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

Analysis teams identify client needs, analyze processes, and propose solutions to align with strategic goals. While fostering efficiency and ensuring organizational success through systematic approaches, they also mediate between clients and engineering teams to ensure project clarity. 

As a Product Manager at Endava you will help our client bring the voice of the customer to its customer engagement platform and maximize value across their portfolio of services. You will provide technical solutions to the client’s customers’ problems. You will partner with the client’s customers, the client-based sales team and other client-side product managers to contribute to the strategies, roadmap planning, design choices, and backlog creation necessary to deliver high-profile new features and capabilities.

Responsibilities: 

• Establishing and building relationships with the client's stakeholder(s) through deep understanding of cloud-native software products as a platform.
• Providing solution directions and recommendations based on the client's needs, environment specifics and industry trends.
• Creating and refining user stories; defining their entrance and exit criteria.
• Diving deep to understand the needs of all stakeholders, then converting those needs into a backlog. Keeping that backlog up-to-date and making priority tradeoffs so that the development team(s) are focused on delivering the best possible value.
• Owns and manages product documentation; enables self-service support and/or works to reduce overhead.
• Coordinating internal forums to collect and identify feature-level development opportunities.
• Closely observing industry trends and proposing new solutions to the client processes and the product.
• Measuring and reporting on the effectiveness of product iterations.

Qualifications

• 5+ years of experience as a product owner and/or business analyst in an Agile environment.
• 3+ years of experience in projects with Cloud applications and/or dealing with API applications is desirable.
• Demonstrated leadership skills within a development or highly technical team.
• Demonstrated ability to operate with independence and autonomy.
• A proven track record as an end-user of developer-focused solutions, to effectively bridge the gap between technical and business requirements in a dynamic and collaborative environment.
• Knowledge and experience of Agile software development planning techniques, including the Scrum framework and Kanban.
• Experience defining and building cloud-native software products as a platform at scale with a deep understanding of those platforms' capabilities and underlying technologies.
• Proven track record of data-driven decision-making and applying continuous improvement methodologies across client teams.
• Can debate the delivery strategy with client-side business teams, architects, engineers, and designers.
• Can communicate to executives, peers, and large groups with impact, eloquence, and authenticity.
• Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the client organization.
• Comfortable giving and receiving critical feedback with a focus on collective improvement.

Additional Information

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
• Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
• Health: Global internal wellbeing programme, access to wellbeing apps;
• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

Our diversity makes us stronger - it drives meaningful change and enables us to build innovative technology solutions. We are committed to creating an inclusive community where all of us, regardless of background, identity, or personal characteristics, feels valued, respected, and free from discrimination. As an equal opportunity employer, we welcome applications from all individuals and base hiring decisions on merit, skills, qualifications, and potential.