Product Manager

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Independence American Insurance Company (IAIC), a subsidiary of IPH, has over 50 years of underwriting experience and a history of innovation in the pet insurance industry. IAIC has built a reputation as a trusted and dependable partner. We are a pet-focused underwriter with deep insurance industry experience, offering a product with proven consumer appeal.

Job Summary

As a Product Manager at Independence American Insurance Carrier (IAIC), you'll play a vital role in developing and managing innovative pet insurance products that provide peace of mind to pet owners. You'll be responsible for working with Managing General Agencies to ensure profitable growth, create product plans that align with strategic needs, and ensure our products meet the evolving needs of our furry friends and pet parents.

Are you ready to embark on a rewarding career where you can make a real difference? Join our team and let's create a brighter future for pets everywhere

Main Responsibilities

• Works collaboratively with Administrators to understand brand strategy and identify product opportunities. Influences and drives product research, analysis, design and development. Guides, consults and monitors implementation.

• Coordinates with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed and implemented in compliance with all applicable laws and regulations.

• Identifies and analyzes key products, portfolio performance, and profitability drivers.

• Assesses priority of various product and pricing opportunities based on strategic alignment, key objectives and other success and viability measurements.

• Develops detailed product plan to achieve long and short-term profit objectives.

• Provides input into rate, loss, budget, and other planning teams.

• Partners with MGAs to develop and enable creative product and coverage solutions for customer needs. Leads in the alignment of portfolio profitability and growth strategies such as target customers.

• Conducts exploration and analysis of key data to support on-going monitoring, maintenance, and underwriting of existing products.

• Drives carrier development of new products and supports Administrators in the launch of those offerings.

• Builds, and works with, structured information and data sets from multiple sources to develop analytical insights.

• Analyzes product and portfolio specific P&L performance, opportunities, new product performance metrics and initiative results.

• Partners with Actuarial and Underwriting to identify relevant portfolio views and profit opportunities, identify emerging themes, and internal and external trends to improve performance and minimize risk

• Builds reports using data tools to supervise business performance and communicate results.

• May manage staff of Product Analyst(s).

Qualifications:

• Bachelor’s Degree in appropriate field of study or equivalent work experience

• 7+ years of experience in insurance pricing, underwriting and/or product performance.

• Veterinary or Animal Health (dogs and cats) knowledge or experience is highly desirable.

• Ability to collect, analyze, and synthesize data to drive informed product decisions.

• Ability to effectively communicate complex ideas and analysis for internal audiences

• Ability to manage multiple tasks and adapt to a changing, fast-paced environment

• Ability to travel up to 10%

#carrier

#Hybird

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)