Product Manager

AutoLeap is looking for a Product Manager to join our strong team of repeat entrepreneurs looking to expand their success into SaaS software for the automotive repair space. This is a unique trailblazer opportunity with explosive growth potential. You will become an important member of the core team, influence the company's continued success, and help shape the future of the automotive industry.

Why AutoLeap?

AutoLeap is the market-leading shop management SaaS provider in the underserved auto repair industry. The Shop Management System (SMS) provides an all-in-one, cloud-based auto repair management software that helps after-market auto shop owners focused on general repair to better understand, manage, and grow their business—from scheduling appointments to managing technicians and generating invoices to help save time and money.

In 2023, we announced our $30m Series B led by Bain Capital, Threshold Ventures, and Advanced Venture Partners (AVP) and aren’t slowing down. Our mission is to change the auto repair industry one shop at a time, helping shop owners get home to their families earlier and helping them build long-lasting healthy businesses to pass on to future generations. We will be the de facto choice for all shop owners looking to grow and improve their businesses with your help!

As a Product Manager, you will:

• Own the full lifecycle of product development for assigned features, from discovery to complete feature definition including: problems being solved, benefits, use cases and workflows, UI/UX design instruction, technical product requirements documents (PRDs) creation and review, and defining go-to-market plans and leading the execution on them for successful customer adoption and follow through
• Conduct deep automotive market research, and utilize B2B SaaS product best practices to design user-friendly and intuitive solutions to the industry’s biggest problems.
• Validate our designs and feature direction by leading meetings with external stakeholders (customers, partners, advisors) and walking through solution ideas and validating requirements
• Write and create product documentation for diverse audiences, both external (customers and prospects), and internal (customer service teams, engineers, and executives)
• Collaborate cross-functionally with a diverse set of stakeholders including customers and customer-facing teams
• Work closely with a team of experienced UI/UX designers
• Work closely with software development and quality engineers to review product requirements, create and review technical specifications, refine estimates, and to review deliverables to ensure we successfully provide the highest quality product that meets customers’ needs and expectations and support our business goals
• Continuously contribute to improving our Product team operational practices and leverage tools for improved productivity

To be successful in this role, you will need:

• Strong academics from a top undergraduate program, ideally with a CS or other technical background
• 4+ years of experience working directly in Product Management, preferably building a B2B SaaS product
• A track record of strong performance in fast-paced, results-driven environments
• Successful full lifecycle ownership for software products, features, and/or capabilities that solve customer problems and deliver value, with growth in responsibility over time
• Strong English communication skills, both written and verbal, with the ability to communicate clearly and crisply to different audiences
• Familiarity with using different product frameworks, models, and tools to create simple and intuitive documentation for complex products
• Experience working with designers to meet product goals, and familiarity with design tools such as Figma, Zeplin, etc
• Experience working in collaboration with technical leads and engineers to meet product goals, and a familiarity with technical integrations and an understanding of front-end and back-end implications of feature design
• Intellectual curiosity, a strong work ethic, drive, humility, and a collaborative and growth mindset