About Us:
Trust Payments is a leading UK/EU Fintech. We provide a range of payments and commerce solutions, with market leading technology and data insights.
We provide innovative payment methods and technologies and have a truly global footprint. With over 500 people across 11 offices supporting the most demanding business sectors including retail, travel, hospitality, forex and financial services.
Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.
We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success.
Find out more at www.trustpayments.com.
Trust Payments have an exciting opportunity for a Product Manager – Softpos to join their team.
Location: UK - Remote
Salary: Competitive + Benefits
Product Manager – Softpos – The Role:
Trust Payments is looking for a results-orientated Product Manager to oversee and direct the product development process for our new Softpos solution. With plenty of support and cooperation from our ExCo, technology, operations, product marketing and design teams, you will help create a roadmap, strategy, and vision for your products and features. With your passion, talent, and expertise, you can help us create products that will be used in multiple markets and drive payments innovation and customer experience for our customers.
Product Manager – Softpos – Key Responsibilities:
- Proactively discover, define, and execute your product strategy to launch new and innovative payment offerings and maximise Trust Payments value for our customers and users.
- Translate the strategy into a product roadmap that balances the needs of what is most impactful for our customers and the businesses commercial ambitions.
- Support existing products to ensure their ongoing success, reviewing data, prioritising and delivering features iteratively to solve the business challenges before you.
- Partner with other Trust Payments Product teams to ensure the product vision alignment and iterate collaboratively to achieve our Converged Commerce vision and the best merchant experience possible.
- Partner with the Trust Payments design team to define and enforce a set of quality and craft standards that maintain Trust Payments deep commitment to craft & product excellence.
- Working with the wider Trust Payments business to ensure business and commercial readiness for successful launch and ongoing scale
- Create strong partnerships with customers and partners to establish continuous feedback loops to better understand their problems.
- Define how we will measure the success and effectiveness of our products and drive the execution and continuous evaluation of those metrics
- User story creation, backlog management etc. working closely with engineering teams and 3rd party suppliers to deliver the product roadmap using agile methodologies.
- Adhere to Trust’s company values: Forward-Thinking, Customer Centric, Winning Together, and Responsible
- Requirement to support new initiatives or projects coming into the team dependant on the business strategy
Product Manager – Softpos – You:
- Minimum of 5 years of delivering highly successful and innovative products with your fingerprints all over them. You're deeply proud of what you've accomplished.
- A strong technical knowledge of In Person Payments products with the ability to act as a subject matter expert and be the sole representative for your product
- Experience developing a multi-year vision, strategy, and roadmap for large scale commercially focussed products.
- A passion for user experience and design - you can both guide design priorities for the team and have an excellent sense of experience principles.
- Ability to structure complex problems and product ambiguity.
- Strong capacity to communicate ideas, storytelling, and collaborate with stakeholders.
- Ability to inspire, motivate, and lead teams of designers, engineers, and business partners.
- You have fulfilled the role of Product Owner within an Agile environment.
- Comfortable applying a combination of qualitative and quantitative methods to define success.
- Exceptional communication skills, in writing and verbally, whether in small group discussions, large-scale presentations, or with executives.
Benefits (subject to the local office's benefits policy and eligibility requirements for the role):
• Opportunity to be part of a rapidly scaling and market leading Fintech business.
• Flexible working
• Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health first aiders
• Family friendly enhanced benefits/policies
• Pension, Healthcare, Life Assurance
• Social events and team building
• Celebrations
We understand the value that a diverse and inclusive working environment brings to Trust Payments. We celebrate the differences that people can bring through their cultures, backgrounds and perspectives. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.
To submit your CV for this opportunity, please complete the application form and click 'Submit Application' now.
Top Skills
What We Do
Our mission is to help businesses to optimise their sales and customer experience through facilitating speedy and seamless payments, loyalty, and data management creating truly Converged Commerce.
Our team of payment experts work with clients to understand their business goals, before providing a payment strategy that matches their requirements. Our solutions are flexible and international; we are passionate about powering commerce all over the world. Wherever your customer is based, and whichever payment method is their preferred option, Trust are here to help.
Our global technology platform connects to 50+ global banks to support multi-acquirer processing, as well as our own merchant acquiring solution in the EU, acquiring.com. The group holds an Authorised Payment Institution (API) License from the UK FCA, Principal Memberships with Visa and Mastercard, as well as money transmission and gaming vendor licences in the US.
