Who we are:
Founded in 2016, K Health's mission is to deliver accessible, high-quality healthcare at scale. As a leading clinical AI company in primary care, K Health has developed a suite of clinical AI agents that enhance provider efficiency and improve patient outcomes across both online and in-person primary care settings. K Health's primary care platform engages patients through a personalized investigation, informed by relevant medical history from the EMR, to provide primary care providers with comprehensive insights and automated workflows at the point of care. Coupled with patient insights, K Health’s technology empowers providers to make individualized diagnoses and treatment decisions and deliver high-quality medicine at scale.
As a venture-backed startup trusted with nearly $400 million in funding, and a $900 million valuation as of July 2024, K Health is well-positioned for sustained future growth. We continue to partner with a growing roster of major health systems (Cedars-Sinai, Hackensack Meridian Health, Hartford HealthCare), enhancing accessibility and quality of care by pairing people with technology.
K Health is a modern healthcare company that is reinventing the patient, provider, and AI cooperative for a singular, digitally unified, high-quality care delivery mission. Our cross-functional approach integrates deep expertise in clinical care, operations, data science, product, consumer marketing, and engineering into one team that is transforming the experience of patients, providers, and the overall care delivery system. Join us in our mission to deliver smarter, simpler healthcare!
About the role:
As a Senior Product Manager at K Health, you will define and execute product strategies that enhance the scale, efficiency, and quality of care we provide to our patients. You will lead discovery and help shape upcoming strategic initiatives in support of K Health’s long-term product vision. Reporting to the Product Management Lead, this high-visibility role involves regular interactions with senior management and key stakeholders across the organization.
You work closely with cross-functional teams to ensure the app delivers a seamless, intuitive, and accessible patient experience, while also supporting customization needs for each health system partner. A core part of your role is caring deeply about guiding the patient through the digital funnel — from initial engagement to successfully accessing care — with minimal friction. You prioritize features, usability, and messaging that help patients navigate their journey confidently and efficiently, ensuring they don’t drop off before getting the care they need.
This role requires in-office presence in our New York office four days per week.
What you’ll do:
- Product Vision and Strategy: Develop and communicate a compelling product vision and strategy for cross-functional teams, focusing on building a platform that enhances user engagement and care delivery.
- Measurement: Establish and monitor key quality metrics to assess and improve the patient experience continually.
- Stakeholder Communication: Effectively convey product strategies and progress across the organization, ensuring alignment from leadership to individual team members.
- User-Centered Design: Utilize qualitative and quantitative insights to understand patient needs, collaborating with design and engineering teams to create intuitive and effective solutions.
- Cross-Functional Collaboration: Work closely with leaders across various teams to understand workflows, design scalable products and processes, and oversee their successful implementation.
What we're looking for:
- 4+ years of Product Management experience for consumer web and mobile applications
- Entrepreneurial drive and history of impactful execution. You have have demonstrated experience shipping innovative and impactful consumer software products from conception to release in a complex, fast-paced environment
- Analytical chops and the ability to think creatively about how to get the data you need to best inform product decisions & strategy
- Product strategy and prioritization skills. You’re able to uncover key challenges and prioritize opportunities that solve customer problems in ways that work for the business
- Excellent collaboration. You work well with others towards shared goals, guide teams to manage conflicting points of view, and create an atmosphere of empathy and cooperation.
- Crisp communication. You have a high attention to detail and can crisply, precisely, and effectively communicate with a wide range of stakeholders from senior executives to individual contributors.
Bonus points:
- iOS and Android experience
- Healthcare background or interest with either payers or providers
- Experience integrating best in class vendor tools
Benefits & Perks: #LI-Hybrid
- Hybrid work schedule with weekly lunches and stocked fridges
- Monthly social committees for company events
- 18 vacation days, 5 sick days, and 2 personal days
- Stock options for every full-time employee
- Paid parental leave
- 401k benefit
- Commuter Benefits
- Competitive health, dental, and vision insurance options
Compensation:
$160,000—$190,000 USD
We offer competitive compensation packages based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.
We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws. We’re deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users.
We are committed to maintaining the integrity of our hiring process and ensuring a safe environment for all candidates. All communication for job offers from K Health will come from email addresses ending in @khealth.com. K Health will never ask you to provide financial information about yourself during the recruitment process. We will never use personal email accounts or other domains for official correspondence. Our official job postings are only listed on our official website and reputable job boards. Be cautious of job offers from sources other than these platforms.
Top Skills
What We Do
We’re a digital healthcare company on a mission to use the power of shared medical knowledge to get everyone access to better, more affordable healthcare—whenever, wherever they need it, 24/7, right from your phone. Our platform consolidates the knowledge of thousands of doctors and billions of clinical data insights to get people trusted information and treatment. We also offer, through affiliated professional entities, the option to chat with a clinician without insurance for less than a copay. We treat almost all primary care conditions, as well as anxiety and depression, and offer customizable treatment plans and prescriptions remotely.
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