Product Manager - Loyalty & Wallet

Your Impact:
The Product Manager owns the vision and strategy, roadmap, and feature definition for individual products within a product group. Responsibilities include writing stories to define outcomes and product requirements as well as planning and managing product features through the product development process. This role manages the product backlog while prioritizing work and making product-related decisions based on the needs and expectations of customers and stakeholders. Finally, this role will focus on identifying key gaps in product features, capturing product requirements, and defining outcomes or objectives and key results (OKRs).
Work with a Winning Team:
As part of a Fortune 50 company and retail leader, your work can change an entire industry. Our CEO is a forward-thinker when it comes to tech, and with one of Forbes Top 50 CIOs leading the charge, you can come to work knowing you'll have access to the data, tools, and support that few other companies
can offer. We also know what it takes to create an inclusive culture that supports you. Our teams are structured around the engineer, giving you the support you need to do your best work. Since we've been in business for over 100 years, we've built an excellent track record of growth and
success. There's peace of mind knowing you have the stability and resources you need to focus on solving tough challenges. And as you solve these challenges, know you'll be surrounded by supportive associates with curious minds who listen to you, respect you, and recognize your hard work.
Innovate in Charlotte:
This position is based at our on-site at Lowe's Charlotte NC. Lowe's Tech Hub is an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site barista and Zen Garden, and other perks to enhance your work experience.
What You Will Do:

• Builds OKRs for product scope to support product portfolio and organizational OKRs and drives alignment with business partners.
• Owns customer/user journey for a given product/feature level. Makes decisions that impact user experience on feature usability with engineering.
• Defines and measures customer success metrics to ensure the product scope supports the overall product OKRs.
• Articulates how product features relate to the product vision and builds a roadmap for all partners.
• Leads agile ceremonies and works with the team to provide clarity of expectations. Aligns necessary workstreams from team members to achieve the value of their product.
• Prioritizes and ensures the delivery, support, and execution of a high-quality product.
• Works with other product managers and business leaders to understand trade-offs and prioritization of features based on overall product vision. Influences feature design trade-offs to drive critical/mass adoption.
• Works with product leadership and provides input for engineering priorities of their defined product space.
• Participates in product marketing and uses it to drive deep understanding of the product they own with peers and leaders.
• Drives product plans for their defined product space and leverages data to help drive alignment.
• Defines objectives (functional and technical) and data required for analytics needed either independently or in conjunction with business partners for their product. Defines key metrics of the product and consistently monitors the health of the product and business impact.
• Partners with engineering teams to build tracking/monitoring systems needed to get to the data.
• Individual Contributor

Minimum Qualifications:

• Bachelor's Degree in business, marketing, engineering, communications, or related field (or equivalent work experience in lieu of degree) and 2 years of experience in two or more of the following: project management, product management, business analysis, program management, experimentation, or product marketing
• 1 year of experience in product and/or experience management
• Experience in an agile software environment with strong writing ability
• Experience working cross-functionally in a large organization
• Experience working closely with senior leadership
• Experience translating data into quantifiable actions/deliverables
• Preferred Skills/Education:
• Master's Degree in business administration or similar advanced degree
• Certified Scrum Product Owner

About Lowe's:
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.