Job Title: Product Manager – Legal Tech (Global Trade & Product Compliance)
Location: Bangalore, India (with occasional travel to Boston)
Experience: 6-9 years
Department: Legal Tech
Reports To: Senior Product Manager / Director, Legal Tech
About Wayfair
Wayfair is a global leader in home goods e-commerce, committed to delivering exceptional customer experiences. We are continually innovating across all aspects of our business, and the Legal Tech team plays a key role in ensuring compliance, risk management, and operational efficiency. If you're passionate about driving product strategy in the legal tech space and excited to collaborate with diverse teams across the world, this could be the role for you!
Role Overview:
Wayfair Legal Tech is looking for an experienced Product Manager (PM) to oversee two atomic teams: Global Trade Compliance and Product Compliance, ensuring the compliance of Wayfair’s products and operations worldwide. The role will be pivotal in ensuring our legal tech solutions align with global trade regulations and product safety standards, supporting Wayfair’s commitment to providing a compliant, safe, and seamless experience for our customers globally.
This position will involve close collaboration with technical teams based in India, as well as leadership teams spread across the US and EU. The role will require strategic thinking, cross-functional leadership, and the ability to navigate the complexities of global compliance challenges in a fast-paced, innovative environment.
Key Responsibilities:
- Product Strategy & Roadmap: Define and drive the product vision, strategy, and roadmap for Global Trade Compliance and Product Compliance in collaboration with cross-functional stakeholders (legal, tech, operations, and business teams) to meet Wayfair’s global business needs.
- Stakeholder Management: Act as the primary point of contact between the product teams and key stakeholders across legal, compliance, and business units, including leadership teams in the US and EU. Ensure alignment on product goals, priorities, and timelines.
- Team Leadership & Collaboration: Lead and mentor two atomic teams focused on Global Trade Compliance and Product Compliance. Work closely with tech teams in India to ensure the delivery of high-quality compliance solutions that meet legal requirements.
- Product Delivery: Oversee the end-to-end product development process, from ideation and requirements gathering to development, testing, and deployment. Ensure successful, timely delivery of new features and enhancements that improve compliance and operational efficiency.
- Cross-Functional Alignment: Partner with Legal, Finance, Operations, and Supply Chain Tech teams to ensure seamless integration of compliance features into Wayfair's broader tech stack and operational workflows.
- Performance Metrics: Define, track, and report on key product success metrics (KPIs) related to compliance outcomes, product performance, and team effectiveness.
- Travel & International Collaboration: Regular travel (a few times a year) to Boston to collaborate with global teams, share updates, and drive key initiatives forward.
Qualifications:
- Experience: 6-9 years of experience in product management. Experience in driving scalable enterprise tech solutions across cross-functional teams is preferred.
- Technical Proficiency: Familiarity with software development processes, agile methodologies, and working with tech teams to build scalable solutions.
- Cross-Functional Communication: Excellent interpersonal and communication skills, with experience working with diverse, cross-functional teams across different geographies, including the US, EU, and India.
- Problem-Solving & Analytical Skills: Strong problem-solving skills with the ability to translate complex compliance challenges into actionable product solutions. Ability to analyze data and make informed decisions.
- Leadership & Collaboration: Proven ability to lead and motivate teams, influence stakeholders, and manage complex projects in a cross-functional environment.
- Education: Bachelor’s degree in a related field (Business, Engineering, Law, or similar). An advanced degree / MBA is a plus.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].
What We Do
Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service, to the development of tools that make the shopping process easier, to carrying one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.
