Product Manager III

OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive! 

Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!

🌟 OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer 🌟

Join our smart, fun, and humble team to experience the most rewarding career of your life!

Job Summary:

Lead the development and growth of a critical and complex product within the Procurement Suite, driving significant revenue and market impact. Requires deep expertise in procurement processes, industry regulations, and advanced product management methodologies.

Responsibilities:

Strategic Leadership: Define and execute the long-term product vision and strategy for a key component of the Procurement Suite.

• Conduct market research and competitive analysis to identify market opportunities and threats.

• Develop and maintain a comprehensive product roadmap aligned with business objectives and customer needs.

• Drive product innovation and differentiation within the competitive landscape.

Product Development: Lead the entire product lifecycle, from concept to launch and beyond.

• Define and prioritize product features based on market demand, customer feedback, and business value.

• Create detailed product requirements documents (PRDs) and user stories that clearly articulate product vision and functionality.

• Collaborate closely with engineering, design, and other cross-functional teams to ensure successful product delivery.

• Manage product releases and go-to-market activities, including launch planning, communication, and training.

Customer Focus: Deeply understand customer needs, pain points, and success metrics.

• Conduct customer interviews, surveys, and usability testing to gather feedback and inform product decisions.

• Build and maintain strong relationships with key customers and stakeholders.

• Proactively identify and address customer issues and challenges.

Data-Driven Decision Making:

• Analyze product performance data (e.g., usage, adoption, customer satisfaction) to identify areas for improvement.

• Track key metrics and report on product progress and success.

• Use data to inform product decisions and prioritize initiatives.

Industry Expertise: Maintain a deep understanding of industry trends, regulations, and best practices.

• Stay abreast of evolving procurement technologies, market dynamics, and competitive landscapes.

• Ensure product compliance with all relevant regulations and industry standards.

Requirements and Preferred Experience:

• 8+ years of progressive product management experience in a fast-paced, high-growth environment.
• Proven track record of successfully launching and scaling complex SaaS products.
• Deep domain expertise in procurement processes, technologies, and industry regulations.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
• Excellent communication, presentation, and interpersonal skills with the ability to influence stakeholders at all levels.
• Experience working in an Agile development environment.
• Bachelor's degree in Business, Computer Science, or a related field; MBA preferred.

» Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the World Economic Forum, and SF and Silicon Valley Business Times' 40 under 40 class of 2018!

» Growth: Record breaking growth with 1,800+ governments (and counting) using our products. Click here for read more.

» Culture: Winner of 2023 Top Workplaces USA award, Awarded Top 25 Cloud Companies to Work For, Winner of Forbes 2022 Best Startup Employers, 50 Best Workplaces award. Check out our Careers Video!

» Product: Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation's cities, counties, and state agencies.

» Mission Driven: We are a technology company with a passion for the mission. We're powering more effective and accountable government.

Come join us and make a positive social impact!

OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.