Product Manager - Digital Markets CRM for Sales and Research - Vice President

Posted 9 Days Ago
New York, NY
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
As a Product Manager in Digital Markets CRM, you will lead the development of the CRM platform strategy and product lifecycle. This involves collaborating with stakeholders, managing cross-functional teams, and ensuring adherence to compliance standards while incorporating data analytics for informed decision-making to enhance user experience and product success.
Summary Generated by Built In

Job Description
Join our small and strategic team within the front office as a Product Manager in Digital Markets.
As a Product Manager in Digital Markets CRM, you will work to develop clear product vision and strategy for the CRM platform while collaborating with internal stakeholders and leading cross functional teams. If you have experience in Markets Client Coverage or working within the Markets Sales COO/Business Management function and are passionate about technology and building transformational products, this is a unique opportunity to deliver a cutting-edge CRM platform tailored for Sales and Research.
Job Responsibilities:

  • Develop and articulate a clear product vision and strategy for the CRM platform, aligning capabilities with Sales and Research needs.
  • Collaborate with internal stakeholders to gather requirements and prioritize features, acting as the primary liaison between business units and technology teams.
  • Lead cross-functional teams to deliver projects on time and within budget, ensuring product adoption and value realization.
  • Oversee the product development lifecycle from concept to launch, ensuring an intuitive and seamless user experience.
  • Incorporate user feedback and industry best practices into design enhancements.
  • Leverage data analytics to drive product decisions and measure success, implementing features that enhance data-driven insights for Sales and Research.
  • Ensure platform adherence to regulatory requirements and internal compliance standards, proactively identifying and mitigating risks.


Required Qualifications, Capabilities, and Skills:

  • Bachelor's degree in Business, Finance, Technology, or a related field
  • Proven experience as a Product Manager
  • Strong understanding of CRM systems and their application in Sales and Research environments.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to manage multiple priorities in a fast-paced, dynamic environment.
  • Proficiency in data analysis and familiarity with relevant tools and technologies.


Preferred Qualifications, Capabilities, and Skills:

  • MBA or advanced degree preferred
  • Previous experience in a client coverage/Sales COO role, and building products aligned to Sales in the Markets business
  • Product Manager experience preferably within financial services or technology sectors.


About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.

Top Skills

CRM
Data Analysis

What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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About our Teams

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