Product Manager, Consumer Experience

Posted 9 Days Ago
Hiring Remotely in USA
Remote
130K-150K Annually
Mid level
Healthtech
The Role
The Product Manager will develop consumer-facing tools to help patients manage healthcare costs. Responsibilities include collaborating with cross-functional teams, analyzing user data for insights, and ensuring product relevance in healthcare, among others.
Summary Generated by Built In

Description

Do you thrive when solving urgent, meaningful problems and making a difference in people's lives? We’re looking for a Product Manager to help us build industry-shaping solutions that give patients more control over their healthcare costs. If you’re passionate about making healthcare simpler and more affordable, we want to meet you!

Responsibilities 

As a Product Manager at Turquoise, you’ll build products that make it easier for people to predict and manage healthcare costs.

Here’s what that will look like:

  • Design and improve consumer-facing tools that help patients understand and plan for healthcare expenses—so they don’t have to choose between their health and their finances.
  • Work with teams across the company—including design, engineering, data science and others —to inform what features to build and see them through from start to finish.
  • Learn what users need by gathering and analyzing data, then use that insight to shape your product decisions.
  • Measure and improve how well your products are helping users, and find ways to keep them engaged.
  • Develop an understanding of healthcare to make sure the products we build are relevant and useful to patients.
  • Collaborate with the broader product team to make sure everything we create works together smoothly.

Here’s what you bring to the role:

  • 3+ years of product management experience, ideally with consumer-facing or B2B2C products.
  • A history of building successful features—especially in a fast-moving startup.
  • Strong problem-solving skills and the ability to turn insights into action.
  • Experience tracking and measuring success, and using data to guide decisions.
  • A passion for building delightful user experiences, with a focus on understanding user needs.
  • Clear communication and collaborative skills, with the ability to work well with both technical and non-technical teams.
  • A strong sense of mission—you care deeply about making healthcare better.
  • Experience in healthcare, healthtech, or fintech is a bonus!

We strongly encourage BIPOC, people with disabilities, and LGBTQIA+ folks to apply for any open roles of interest. Building a truly diverse team is a challenge that we do not shy away from. Healthcare affects all people differently, but it significantly affects those in underserved communities. With a robust, diverse team, we are stronger and better equipped to change the future of healthcare for all.

Salary

The salary range for this full-time position is $130K - $150K. Our salary ranges are determined by role and level and reflect the minimum and maximum salary across all US locations (please note: salaries are location agnostic). Within the range, individual pay is determined by factors including job-related skills, experience, and relevant education or training. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization. Please note that the salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

Benefits

  • Competitive pay with equity options
  • Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options
  • Company-sponsored disability & life insurance
  • Unlimited PTO
  • 401(k) + 4% Matching
  • Fully remote work + flexible working hours
  • $750 work-from-home setup budget 
  • Paid quarterly in-person co-working weeks
  • Quarterly $150 co-hanging stipend to meet up with coworkers
  • Monthly $100 health and wellness benefit
  • Generous paid family leave
  • Annual $1,200 learning & development stipend
About Turquoise Health

At Turquoise, we're making healthcare pricing simpler, more transparent, and lower cost for everyone. Have you or a family member ever gotten an MRI, a lab, or even a straightforward surgery without knowing the cost in advance? That's bonkers, right? We're working to fix that.
We're a Series B startup backed by top VCs a16z, Box Group, Bessemer Venture Partners, Tiger Global, Adams Street, and Yosemite. Most importantly, we're an accomplished group of folks (moonlighting as authors, bass players, improv instructors, chefs, linguists, and trivia buffs) with a passion for improving healthcare. We're eager to find ambitious and well-rounded teammates to join us on this mission.

Job Location

Turquoise Health is a fully remote company based in the US. We work with team members and contractors in the US and around the world, but we operate on US business hours and work with clients entirely based in the US. For this role, we are seeking US-based candidates.

Disability Accommodation Email

Turquoise Health is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact [email protected]

The Company
HQ: San Diego, CA
47 Employees
On-site Workplace
Year Founded: 2020

What We Do

We think healthcare reimbursement should be simple, even for complex services. On Turquoise, providers can list clear services, negotiate market rates, manage contracts and connect with patients. Patients and employers can find quality, affordable healthcare and agree on rates with providers.

Our platform runs on price transparency, bundled payments and simple contract structures.

Our mission is to reduce the cost and complexity of healthcare by simplifying administration.

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