Product Manager - Connected Services

What you will do

This position exists within the Connected Services Business Unit of Clarios and will report to the Director of Product Management.  

In this position, you’ll have a unique opportunity to join a newly created business unit and shape solutions for the fast-evolving low voltage battery space. You will collaborate closely with the technical and customer success teams to define the product roadmap, capture enhancement opportunities and document requirements to guide development efforts.

How you will do it

• Manage product roadmap and feature enhancement prioritization, aligning with customer needs and long-term business vision.
• Document product requirements (epics/features/user stories/acceptance criteria) and own Solution Requirements Documents.
• Collaborate with engineering, business development, and customer success teams to develop and refine features that deliver value and improve the customer experience.
• Work closely with customer success team to gather customer feedback, understand pain points and emerging needs, ensuring our solutions remain market leading and address real-world demands.
• Track and analyze product usage and performance, along with customer feedback, to guide continuous improvement.
• Partner with engineering team to identify opportunities to improve product performance, reduce hardware and software infrastructure and support costs, and enable scale.
• Identify opportunities to improve the end-to-end solution experience, from initial purchase through end of life, to drive customer adoption and subscription renewal.
• Communicate product updates, priorities, and roadmaps effectively across internal teams and stakeholders, fostering alignment and clear expectations.
• Support go-to-market efforts as the product SME, partnering with marketing and sales teams to position our solutions effectively for targeted customer segments.
• Monitor market trends, changing customer needs, and competitive offerings to influence the product roadmap and support future growth.
• Support creation of business cases for new product ideas.
• Travel about 25% annually

What we look for

Required

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field
• Minimum 5+ years in product management supporting IoT/SaaS related products
• Customer first mindset
• Quick learner, inquisitive, innovative thinker
• Ability to think strategically while executing on detailed level
• Takes initiative to identify and solve problems proactively
• Ability to thrive in ambiguous, dynamic environment

Preferred

• Experience working in connected vehicle technology a plus
• MBA a plus

What you get:

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, perks, and discounts
• Parental and caregiver leave programs
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide market share leadership
• HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility
• Clarios has been recogizned as one of 2024's Most Ethical Companies by Ethisphere. This prestigious recognition marks the second consecutive year Clarios has received this distinction. 

Who we are:
Clarios is the force behind the world’s most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials—setting the standard for sustainability in our industry. At Clarios, we’re not just making batteries; we’re shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios—where your power meets endless possibilities.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process by emailing [email protected]. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, gender, ethnicity, and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report. We want you to know your rights because EEO is the law.

A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.

To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.