Product Manager, Boston
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:
We are looking for a Product Manager who will be a brand ambassador and business leader focused on delivering extraordinary experiences for the internal team and clients. They will play a vital role for driving the business of their respective product category(ies), by coaching and managing a diverse team of salespeople, and will work closely with the Boutique Director by imparting critical business knowledge. The Product Manager will be responsible for fully owning and driving the business
What impact you can create at CHANEL:
- Coach and inspire a team to deliver an elevated client experience for all clients
- Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork
- Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery
- Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team
- Lead a team with agility and resilience by applying key performance indicators and lessons learned to enhance team and business performance
- Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events
You are energized by:
- The history and heritage of The House of CHANEL
- Building collaborative partnerships and relationships
- People leadership and development
- Fostering a meaningful client experience centered around inclusion and connection
- Being comfortable in the middle of complexity and ambiguity
- Creativity and innovation by testing, learning, and taking new risks
What you will bring to the team:
- Ability to thrive in a team environment and work collaboratively
- Understanding of, and passion for client experience
- Excellent communication skills
- Foreign language skills are preferred but not required
- Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
- Curiosity and desire to learn and grow professionally within the world of CHANEL
Position Logistics:
- Minimum 5 years of related experience
- Bachelor’s degree (preferred)
- Ability to lift 15 lbs.
- A flexible schedule with the ability to work late nights, weekends, and some holidays
- Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results
*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
What skills you will learn:
- Exposure to multiple boutique business functions and categories
- Growth in additional business and functional areas of the retail business
- Opportunity to collaborate and succeed as a team with colleagues and cross-functionally
- Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules
Compensation:
- The anticipated base salary range for this position is $87,500 through $121,100 . Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.
Benefits and Perks:
- Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
- Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
- Generous paid time off policies to include vacation, holiday, sick and volunteer days
- 401K and other incentives
- Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
- Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
What We Do
CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products.
Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship.
It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation.
At the end of 2019, CHANEL employed more than 28,000 people across the world.
