Product Strategy Director

Posted Yesterday
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Columbus, OH
Hybrid
Expert/Leader
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead the Deposits 2.0 team in developing scalable products and experiences, establishing franchise value, and innovating on cross-product coordination. Manage portfolio operations, coach teams, drive customer research, and collaborate with stakeholders to ensure a customer-first approach.
Summary Generated by Built In

Job Description
Demonstrate leadership skills with a passion for delivering high-quality products. Join our innovative team and help us address that our products meet and exceed the needs of our customers. You are responsible for developing our future deposits product vision and defining our customer value proposition across our continuum. Join the team providing financial solutions to over 35 million Consumers across the country at one of the world's most innovative banks. JPMorgan Chase is seeking the next Deposit Product Strategy leader to lead work across key customer segments.
As a Product Strategy Director, you are an expert in creating cross-product synergies. As a leader on the team, you leverage your advanced capabilities to create key customer hypothesis for validation purposes and define product value proposition to be executed by the respective agile product teams.
You will lead a team focused on researching, identifying and defining new scalable products and experiences to address customer needs and establish franchise value for the Consumer Bank. You will manage and lead a team across various backgrounds by continuously iterating on ideas and defining our value proportion and creating a learning agenda. You will possess a good intellect, natural curiosity, and the ability to work across various stakeholders, including leading a team of people with various backgrounds. You will act like a General Management looking at how these new products will impact various areas such as acquiring and portfolio management, risk management, customer experience and controls.
Job Responsibilities

  • Innovates and owns the ideation, strategy, and definition of our future deposit business customer value proposition and test plan.
  • Leads customer research with curiosity, innovative and market intelligence, opportunity sizing, and planning.
  • Shares and prepares executive presentations for Leadership at various forums, and management meetings to make decisions.
  • Partners with Finance and Analytics to assess product feasibility and create business case to meet revenue and market share activities.
  • Leads and drives cross-functional partnerships, inspiring and influencing colleagues, and gaining alignment with stakeholders.
  • Collaborates closely with other segment product strategy leads to improve a consistent customer experience and that our products are designed with a customer first mentality.
  • Lead go-to-market strategy and collaborate with partners across Chase to execute.


Required qualifications, capabilities, and skills

  • 8+ years of experience or equivalent expertise in business strategy, product management, and/or general management functions.
  • Demonstrate ability to operate within the product development life cycle, leaning on Discovery stage.
  • Being a curious by asking questions and expressing your ideas and asking others to share theirs.
  • Action driven by trying things and constantly doing discovery work so you can test out your hypothesis.
  • Diverse problem-solving experience, such as experience with strategy groups/consulting
  • Ability to analyze problems, communicate effectively and confidently, and influence work in cross-functional teams.
  • Demonstrate experience delivering timely, high-quality presentations (storytelling) with excellent verbal skills.
  • Demonstrate a high level of personal initiative, excellent work ethic, proactively setting and achieving challenging plans.
  • Openness to an environment of active developmental feedback from peers and managers; eagerness to work in a fast-paced, highly dynamic environment.
  • Product Strategy & Vision to create senior management presentation, decks with good storyline, high quality and evaluating business opportunities from end-to-end perspective.


Preferred qualifications, capabilities, and skills

  • Bachelor's degree in business, Finance, Economics, or other related area


About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

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The Company
HQ: New York, NY
289,097 Employees
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Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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