Role Summary:
This position is responsible for Requirement gathering, Product Configuring, Product Content & Data Management, Brainstorming sessions, Feasibility study, Solution building, Documentation on requirements, Testing of solutions in CPQ (configure, price & quote) applications for Seals/Valves by collaborating with Product Managers/Subject Matter Experts (SMEs)/Developers.
Responsibilities:
- Interact with Product Owners and other stakeholders to review, elaborate, analyze and document the requirements (including user interface, functional, and non-functional requirements)
- Participate in brainstorming sessions with product engineers (PE)/developers (DE) and help in optimum solution formation.
- Maintain Product Content and Data in Valve Applications.
- Takes ownership of customer concerns, provides a timely response and delivers high quality solutions for engineering systems and tools.
- Help developers during system development by preparing and providing test cases, flowcharts, Data Flow Diagram, Requirement documents, data etc.
- Prepare Statement of Work, Functional Requirement Document etc. against a Change Requests / Enhancements / Bugs.
- Monitor Product related issues reported in issue tracker and ensure these are resolved appropriately.
- Support periodical releases, Emergency Bug fixes and Co-ordinate with developers and support team.
- Coordinate with development consultants and make available the information required by them on-time.
- Document Product Data, Rules and Pricing and validate with Product Managers/Subject Matter Expert and maintain the records as per defined standards.
- Prepare test cases/scenarios and Test Changes in Stage/Test environment before Release to Production.
- Participate in code review sessions with DE lead to confirm that the approved logic has been implemented properly by DE.
- Learn consistently and share the best practices and knowledge to the team members.
- Continually update technical knowledge & skills and also investigate about new technologies in industry.
Requirement:
- Bachelor’s degree or Diploma in Mechanical engineering (or equivalent)
- 3 years of experience as Product engineering for any Configure, Price, Quote tool/software for Pumps/Seals, Valves
REQUIRED SKILLS/ COMPETENCIES
- Excellent understanding of efficient business processes within Configure, Price, Quote domain.
- Experience in configuring of any manufactured/mechanically engineered product preferably Pump, Seals etc.
- Excellent problem-solving and critical-thinking skills.
- Experience in working with all management levels by partnering/interfacing with business leaders.
- Achieve & maintain high level of internal and external customer satisfaction.
- Desire for a challenging work environment and function as a good team player.
- Good interpersonal and communication (both verbal & written) skills.
- Adapt quickly to changing business and customer needs.
- Awareness in Excel VBA programming or flavor to read software codes and capacity to correlate software code with issues.
- Preferred experience with automated API tool testing projects/applications.
- Preferred to have knowledge about Flowserve product offerings.
What We Do
Flowserve is one of the world's largest manufacturers of pumps, valves and seals with over 19,000 employees in over 60 countries. Built on more than 50 world-renowned heritage brands, the equity and customer loyalty we have earned over the past 220 years is the foundation of our leadership position across the globe.
