Product Designer

Who We Are

Electric empowers small and medium-sized businesses with everything they need to take control of their IT and security environment. 

Our best-in-class software provides SMBs with the insights and tools to make IT easy (even if you’re not an IT expert)! From mobile device management to employee onboarding and offboarding, SMBs can manage their IT with transparency and confidence in the Electric IT Hub.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and our mission to make IT easy and reliable for SMBs.

If you want to bring your skills to a highly collaborative team, are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to SMBs across the US, read on.

Overview  

As a Product Designer, you’ll play a key role in shaping intuitive, impactful experiences for our users—IT managers, operations teams, and business leaders—who rely on Electric to streamline and secure their IT operations. A key part of this role is helping build B2B e-commerce-inspired solutions that allow admins to equip employees with the proper hardware, ensuring they have the tools they need from day one.

This is a mid-level role, and we don’t expect you to be an expert in every aspect of UX. Whether you are a strong visual designer still honing your research skills or have a solid UX foundation but are growing in interaction design, this role provides opportunities to deepen your expertise with guidance from senior designers and the UX manager.

If you’re excited about creating user-friendly software that empowers SMBs, thrive in agile environments, and enjoy solving complex problems with a collaborative team, we’d love to hear from you!

What you’ll do 

• Design & Iterate: Execute UX and UI designs from concept to implementation, creating wireframes, prototypes, and high-fidelity mockups.
• Collaborate Cross-Functionally: Work closely with product managers, engineers, and senior designers to translate business goals into intuitive, effective user experiences.
• Support Agile Teams: Contribute to design work for one or more scrum teams, actively participating in sprint planning, stand-ups, and reviews.
• Improve & Evolve UX: Identify opportunities to refine workflows, enhance usability, and align with user needs across Electric’s IT management platform.
• User Research & Testing: Conduct or contribute to user research efforts, usability testing, and data analysis to inform design decisions.
• Contribute to Design Systems: Work within and help refine Electric’s design system, ensuring consistency and scalability across products.
• Tool Mastery & Flexibility: Utilize Figma for wireframes, prototypes, and high-fidelity UI, and Miro for collaborative design exercises, with the ability to adapt to other tools as needed.

Who you are

• An Execution-Focused Designer: You excel at producing high-quality design solutions with guidance from senior designers and the UX Manager.
• SaaS or B2B E-Commerce Experienced: You have at least 3 years of experience designing for SaaS or B2B e-commerce platforms, with a strong understanding of usability, accessibility, and conversion-driven design.
• User-Centered: You think deeply about user needs, leveraging research and feedback to drive design decisions.
• Detail-Oriented & Systematic: You ensure consistency in UI components, interactions, and workflows while considering scalability.
• Collaborative & Adaptable: You thrive in agile environments, working closely with cross-functional partners and adjusting to shifting priorities.
• Eager to Grow: You actively seek feedback and mentorship to refine your skills and expand your impact.

What You Bring

• 3+ years of experience as a Product Designer, UX Designer, or similar role in a SaaS or B2B e-commerce environment.
• A portfolio showcasing end-to-end design solutions, including wireframes, UI designs, and interaction flows.
• Experience working within design systems and contributing to scalable design solutions.
• Familiarity with user research and usability testing, leveraging insights to improve product experiences.
• Proficiency in Figma (for UI, prototyping) and Miro (for collaboration and journey mapping).
• Strong understanding of responsive design and accessibility best practices.
• Experience working in agile product development teams alongside product managers and engineers.
• Knowledge of small business IT management or a similar domain is a plus.

Working Conditions & Physical Requirements

• Remote-friendly with the option to work from our NYC HQ.
• Minimal travel is expected, with occasional opportunities for team meetups or company events.
• This role primarily involves working on a computer for extended periods, requiring proficiency in digital collaboration and communication tools. Reasonable accommodations will be provided if needed.

Excited about the opportunity, but worried you don’t meet all the requirements? We recognize that people are less likely to apply to jobs where they don’t meet every single qualification. Imposter syndrome can get in the way of meeting spectacular candidates. We encourage you to apply anyway, and give us both the chance to find out if you’re the right candidate for this or other roles! 

Read about working at Electric here and meet our leadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 
• Mental Wellness Days 
• Volunteer Days
• Medical, Vision, Dental, and Orthadontia Coverage
• 401k 
• ESOP (Employee Stock Option Program)
• Kindbody Membership for Family Planning
• Pre-taxed Commuter Benefits 
• Generous Parental Leave
• Paid medical, family, and military leave
• Short and Long Term Disability 
• Employee Assistance Programs 
• Life Insurance funded by Electric
• Training and career growth 
• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 23 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: 9:00AM -6:00PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: [email protected].