About Paytient:
We’re on a mission to help people better access and afford care.
Every day, millions of people, and their loved ones, need to see a doctor. For most of us, that moment is an uncertain one - we’re unsure of what’s wrong, who to go to, how long it’ll take to be seen, when we’ll feel better, and what it’ll cost.
Paytient partners with thoughtful employers and health plans who understand the impact of that moment and want to ensure that every one of their plan members are easily able to access and afford care. Our clients understand that an improved ability to self-pay for care changes patient behavior and creates value for the health plan. This founding belief is becoming an emerging standard of care in health plan design and is now, in fact, a mandatory capability in some governmental health plans. Founded in 2018, Paytient is now part of nearly 6,000 employer health plans and providing certainty that people are better able to access and afford care.
We’re looking for passionate, collaborative builders to join our team and help us create a future where everyone can more easily access and afford care.
About The Role:
Paytient is looking for a Product Designer who is passionate about the power of Paytient's platform and mission to help remove cost as a barrier to care.
As a Product Designer, you’ll partner with Product and Engineering teams to create delightful, effortless experiences for our users. You'll shape our products by understanding our users' needs and translating them into intuitive designs, validating them frequently during their path from concept to polished product. If you constantly analyze and obsess over other product’s experiences—we’d like to hear from you!
You are an organized self-starter that can deal with ambiguity and are always on the lookout for ways to improve the customer experience. You obsess about the details while building in systems and have expertise designing across UX, branded systems, screens, and print. You’ve set the standard for world-class experiences with your visual design chops (including use of foundational design principles) to deliver branded experiences at scale You are a creative problem-solver and collaborator that can navigate ambiguity and move from macro to micro and from concept to execution with little direction and confidence. You are proactive, process and detail-oriented, and a self-starter who can handle multiple projects and thrive in a fast-paced, startup environment. You are an excellent storyteller and capable of presenting–and defending–your ideas to other designers, product managers, and senior leaders.
You are also a master at your craft, capable of designing inspiring content that is both accessible and commands attention, by leveraging user testing and prototyping in your design process. You will own and drive visuals and UX across the physical and digital touch points for the end-to-end user interactions.
The role reports to our VP of Product, and you can work from our Columbia, MO office, or anywhere within the United States.
You will…
- Build concepts and high fidelity interactive prototypes to help guide the future direction
- of the product experience
- Work in a highly collaborative fashion with design, product, and engineering teams
- Maintain and evolve the Paytient design system
- Conduct continuous user and market research to improve the product experience and identify new opportunities
- Deliver solutions that delight, address unmet needs, and make an impact
About you…
- Mastery of product design software, primarily Figma
- Demonstrated experience with end-to-end (hybrid UX and UI) product design
- Experience in building and shipping digital applications or software
- Experience owning products from start to finish, working with developers and product managers
- Ability to conduct user research to test designs and prototypes
- Experience conducting secondary research including trends and competitor analysis
- Ability to ideate and define the vision for new features and concepts
- Extraordinary visual design skills
- Strong understanding of UX principles and workflows
- Strong background in visual/interaction design, UX/UI, branding & identity, and typography
- Mastery of low and high-fidelity prototyping tools and methods, and their use in UX research
- Excellent communication and collaboration skills
Benefits We Offer:
- Medical, dental and vision insurance
- $4,300 annual HSA contribution
- Paytient Health Payment Account (HPA)
- Monthly lifestyle spending stipend
- 33 days of annual PTO
- 401k plan access with a 4% employer match
- Up to 16 weeks of fully-paid parental leave
- Stock options in Paytient
- ...and more!
Paytient is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
⚠️ Important Notice ⚠️ Please note that all official Paytient recruiting emails come from @paytient.com. If you receive emails from any domain other than @paytient.com, do not respond and report it to us immediately.
Top Skills
What We Do
We’re a global team building solutions that deliver value to employers, payers, and health systems by ensuring people can access and afford the care they need to live healthier lives.
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