Reports to: Director of Product Management
Location: Remote in the continental US, Alaska, or Hawaii
Hours: Full-time
Compensation: $115,000 to $145,000 + Equity + Benefits + 401(k) Match
About ReflexAI
ReflexAI brings the best in machine learning and natural language processing to mission-driven, people-centric organizations via innovative tools that transform how they train, develop, and empower their frontline teams.
About this role
As a Product Designer at ReflexAI, you'll have a pivotal role in defining the user experience across our products and services. You will develop designs for ReflexAI’s tools by incorporating external research, customer input, and the most up-to-date design paradigms. Collaborating closely with cross-functional teams, you'll champion user-centricity throughout the product lifecycle, spanning user interface, interaction design, and research. If you're excited about building design leadership within a dynamic startup that's transforming critical industries like crisis response, healthcare, and more, this is your chance to make a significant impact.
What you’ll do
- Own the end-to-end user experience journey, driving research, concept development, design, launch, and continuous iteration
- Conduct research, analyze market trends, and stay informed about the competitive landscape to make data-driven design decisions
- Develop key UX assets (personas, wireframes, prototypes, usability testing plans) that guide feature development and refinement
- Contribute to maintaining a growing design library, to ensure consistency and scalability across products
- Collaborate with product management, engineering, and customer success to ensure design choices align with both business and user needs
- Champion user-centricity across the organization, establishing UX best practices with leadership
- Prioritize strategically, carefully considering the costs and benefits of design decisions to maximize impact
- Collect and analyze feedback from users, stakeholders, and team members to shape design requirements, features, and experiences
- Other tasks, duties, or special projects as assigned
- Throughout everything you do, deliver solutions that are aligned with our values of Security, Customer impact, Long-term mindset, Innovation, and Inclusion
Requirements for a great fit
- You bring your experience (4+ years) in product design, with a solid track record, particularly in designing B2B products
- You have strong project management skills, with the ability to manage multiple projects, set priorities, and meet deadlines
- You are data-oriented and biased towards action, using insights to drive design decisions
- You have excellent communication and collaboration skills, with the ability to effectively articulate design concepts and decisions to stakeholders at all levels
- You're always open to new perspectives, ready to adapt your designs based on new information and committed to lifelong learning
- You possess a deep sense of empathy, enabling you to understand and prioritize user needs and emotions in your design solutions
Benefits
- Generous retirement, equity, healthcare, and PTO policies
- Flexibility to work remotely from anywhere in the United States
- ReflexAI is an equal opportunity employer. We are committed to equal employment opportunity regardless of race/ethnicity, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, military status, neurodiversity, or any other federal, state or local protected class in the United States
What We Do
ReflexAI brings the best in machine learning and natural language processing to mission-driven, people-centric organizations via innovative tools that transform how they train, develop, and empower their frontline teams.
